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Extended Stay America - Orlando - Convention Center - Universal Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8750 Universal Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The bathroom is uncomfortable There were roaches that came out at night,a big one got in bed whale we were sleeping and sone other size in the kitchen.
Business response:
Thank you for choosing to stay at Extended Stay America. You are absolutely correct to expect a comfortable, clean and bug free environment when staying with us. Although we have regular pest control service at our hotel, we have contacted them for an immediate visit to address the issue quickly. Thanks again for bringing this to our attention. We hope you will give us another opportunity to provide you with a better experience. Sincerely, Hotel Management
Not Happy Front desk personnel had very little knowledge of rules and policies. I booked 5 rooms and paid in advance with a corporate card. Was given a very hard time about trying to check in. Then again given a hard time about the tax exempt status. Both times was made to feel like my group of 13 would not have a place to stay. I hate to sound terrible, but I really feel like the language barrier and lack of understanding with the desk staff was the issue.
Business response:
Thank you for being our guest. It’s nice to know our location was ideal for your trip and that you liked your spacious room. Having said that, we apologize for the unpleasant experience you had with our front desk associate. Your feedback is of utmost value, and we will use it as a training tool to improve our service levels moving forward. It was good to have you here, and we hope you will give us another chance to provide you with a much better experience. Sincerely, Hotel Management
Very nice.
Business response:
Raeann, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit with us was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Business response:
Michael, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
good value for the location, with lots of restaurants and stores close by. I attended a convention so it was ideal for me. The breakfast at Extended Stay is pretty minimal, don't depend on it for me than a start to the day, no protein.
Business response:
Andrew, thank you for sharing your experience at Extended Stay America. We are glad to know you found our location perfect for your needs and enjoyed the great value we offer for the price. We also appreciate your observation in regards to the breakfast and have taken a note of the same. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Cheap hotel with a convientant location The only reason this hotel is still in business is because of it's location. I understand that is was a cheap hotel but it's very easy to upgrade some of the basics in a room to normal conditions. Bed was hard, the counter in the bathroom was about 24" tall, some of the standard TV stations didn't even come in and the bathroom door couldn't even open fully
Business response:
Matthew, thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
朝食に野菜と卵が有れば良かった。 ビジネスの場合には、ランドリーサービスは有った方が良い。
Business response:
Thanks for choosing Extended Stay America for your stay. We are pleased your stay with us was good and that our location was perfect for your needs. We have taken a note of your observations. It was a pleasure having you here, and we hope to welcome you back soon. Sincerely, Hotel Management
They've changed their breakfast since my last stay. No fruit, no muffins, no bowls for cereal, orange juice machine broken, no one managing the dining room. Kitchen available in room but need to bring your own silverware, etc. Still a decent hotel for the price and if you are prepared for the limitations.
Business response:
Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant visit and that our location was convenient for your needs. we are sorry our breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to it. Please know, kitchenware for your suite is available and kept at the front desk to ensure cleanliness. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Convention Center - Universal Blvd
How is Extended Stay America - Orlando - Convention Center - Universal Blvd rated?
Extended Stay America - Orlando - Convention Center - Universal Blvd has a 4.3 star rating with 2,053 reviews.
When is Extended Stay America - Orlando - Convention Center - Universal Blvd open?
Extended Stay America - Orlando - Convention Center - Universal Blvd is open now. It will close tomorrow at 12:00 a.m.