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Extended Stay America - Orlando - Convention Center - Universal Blvd
- Hotels
- Orlando, FL
About this business
Location details
8750 Universal Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Chiquita, thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Nice hotel close to the International Drive the only thing I missed was the change of towels and charge an additional fee for cleaning the room.
Business response:
Thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked our location. having said that, we are sorry for miss meeting your expectations. We would like to inform you that, to respect the privacy of our long-term guests, our housekeeping service is conducted on a weekly basis, although we are always happy to provide this at your request for a minimal fee. Towel are exchanged at the front desk. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, Hotel Managem... read more
Business response:
Chelsea, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Very nice hotel We had the deluxe room, with kitchen etc. Very clean and comfortable! The only thing that I would have changed was the breakfast. It was bagels and cereal everyday, super plain food.
Business response:
Thanks for the wonderful feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all the aspects of your stay. It was a pleasure having you at Extended Stay America, and we look forward to seeing you again soon. Sincerely, Hotel Management
Orlando Extended Stay As long as you understanding that you're not staying at a high end Orlando resort, you won't be disappointed. The room was comfortable, relatively quiet, and clean. When in Orlando you're never really in your room much anyway, so why spend a fortune?
Business response:
Kirk, thank you for being a guest at Extended Stay America. It was wonderful to know you were impressed with our calm atmosphere and that you had a relaxing stay in your comfy room. Thank you for the review, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Paul, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Great hotel to stay Staff members are decent and helpful. Room is very clean and maintained.
Business response:
Thank you for sharing your amazing review of Extended Stay America. We are thrilled to read you were impressed with the service provided by our courteous associates and enjoyed the comfort of your clean room. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Ok stay The room was very clean but the windows and double doors to the adjoining room were thin so you could hear almost everything. Also the beds were extremely hard. I did ok once I snagged the spare pillow for my back. Great location even with construction traffic.
Business response:
Thank you for staying at Extended Stay America. We are glad you had an overall pleasant visit and that you liked our convenient location. That being said, please accept our apology as well every assurance we will be working to address the concerns you outlined. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Another overpriced and run down hotel. Staff were fine- 5 stars for them. Room furniture was old and worn out. It looked like something you'd find on the curb. The "furnished" dishes/utensils must be requested and picked up from the front desk. Want clean towels? Take your old ones to the front desk for exchange. These cost savings measures wouldn't seem so dumb in a budget hotel or hostel. When applied to a hotel 3 to 5 times what it is worth, it comes off as insulting. The owners need to completely revamp this place. Until... read more
Business response:
Joe, thank you for your staying with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their own personal items. So we certainly understand why you may have found our amenities a bit different than traditional hotels. But, we are happy to provided kitchenware and other in-room amenities. All these items are available at front desk. If we did not commu... read more
Frequently asked questions about Extended Stay America - Orlando - Convention Center - Universal Blvd
How is Extended Stay America - Orlando - Convention Center - Universal Blvd rated?
Extended Stay America - Orlando - Convention Center - Universal Blvd has a 3.5 star rating with 3,341 reviews.
When is Extended Stay America - Orlando - Convention Center - Universal Blvd open?
Extended Stay America - Orlando - Convention Center - Universal Blvd is open now. It will close tomorrow at 12:00 a.m.