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Extended Stay America - Orlando - Convention Center - Universal Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8750 Universal Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I hate Orlando Noisy kids stomping around upstairs... staff was willing to move my room. Long black hairs on bathroom and dirty under the bed.
Business response:
Richard, thank you for choosing us and sharing your experience. We are glad you had an overall great stay, but we hate knowing we didn’t meet every expectation. We will address your concerns with the respective teams to make sure we are consistently following policies and procedures to avoid repeating these situations. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management
Ótima opcao Ótimo atendimento e localização. Quanto bem equipado e limpo
Business response:
Diego, thank you for staying with us, and for your wonderful feedback. We are thrilled that you loved our terrific location as well as our clean facilities. It's encouraging to receive comments like yours that let us know we are meeting our goal of service excellence. Sincerely, Hotel Management
Family time in parks Great.
Business response:
Veronica, thanks so much for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Great Front desk judy all the staff was amazing and also the room clean comfortable
Business response:
Thanks for the awesome feedback. Our staff is committed to providing excellent service, so Judy will be happy to know his efforts helped make your stay a great one. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Untrained Staff I had an overnight flight and had to check in at 6:am. I had called prior to my arrival and was assured this would be OK. My room reservation was canceled when I arrived though, and the clerk did not know how to recover it. She checked me in anyway, and the manager figured it out later. Upon check out, we wanted to leave our bags until later in the day, but the clerk did not know the procedure. Again, the clerk handled it well, setting our bags in a storage area, and the manager labeled and moved them later s... read more
Business response:
Thank you for sharing your review. We take these comments to heart and use the feedback in our training sessions to help us improve our services to our guests. Please accept our sincere apology and we hope to welcome you back soon! Sincerely, Hotel Management
Nice room, convenient location, breakfast was poor (bread, bagels, eggo waffles- needed fruit, eggs, etc)
Business response:
Thanks for choosing to stay at Extended Stay America. We are glad to know you were overall satisfied with your visit, but we are sorry for not meeting your expectations in regard to our breakfast offerings. We have taken a note of your feedback as we plan any changes to our selections. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Had problems with the room wifi
Business response:
Thank you for your feedback. We are pleased to know you stayed with us, but we are sorry for the inconvenience you experienced with our internet service. We have shared your concern with our engineering team for a quick review. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Would book again. No complaints. Everything I needed it was given to me with no problem.
Business response:
Thank you for taking the time to share your nice feedback. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We appreciate your business and look forward to welcoming you back soon to Extended Stay America. Sincerely, Hotel Management
nice the room was clean but pur ac was broke. it kept making a noises. The hallway and elevator was not clean. and they ran out of hot food before breakfast was over.
Business response:
Rell, thank you for being our guest. We are happy to know you had a good time here and your overall experience was pleasant. However, we are sorry for the inconvenience you had with the HVAC unit in your room. We have shared your feedback with our maintenance team and will use it as a training tool to improve our performance moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Convention Center - Universal Blvd
How is Extended Stay America - Orlando - Convention Center - Universal Blvd rated?
Extended Stay America - Orlando - Convention Center - Universal Blvd has a 4.3 star rating with 2,053 reviews.
When is Extended Stay America - Orlando - Convention Center - Universal Blvd open?
Extended Stay America - Orlando - Convention Center - Universal Blvd is open now. It will close tomorrow at 12:00 a.m.