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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
For the price it may be ok but not really by much First room we were put in the light in the bathroom didn’t work and it had a dripping sink in the kitchenette. We got another room and those issues were gone but the shower handle was half peeled for the temp, the shower took forever to only get warm, and the handle was wobbly when turning on the shower. The pull out bed was covered in torn plastic only and it was paper thin (I know pull out beds aren’t great in general but this was on the low end of that scale) we made the p... read more
Business response:
Thank you for reviewing your stay. We are sorry for the maintenance issues you encountered in both of your rooms and regret the inconvenience caused. Rest assured, your feedback has been shared with the appropriate team so that we can improve our future guest's experience. We hope you will visit us again for a much-improved experience the next time your travels bring you this way. Sincerely, Hotel Management
Nice hotel. Good upkeep. Clean, comfortable didn't want to leave. I will be back.
Business response:
Thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know we met all your expectations and you loved our well-kept property. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
i like location, excellent services, just miss shuttle for the all parks
Business response:
Thank you for being our guest at Extended Stay America. We're delighted to know our location worked well for you and that the service provided by our associates met all your expectations. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Excellent service, great staff, friendly and respectfully
Business response:
Thank you for your terrific review of Extended Stay America. We are happy to have surpassed your expectations with our outstanding service. Reviews like yours encourage the team to keep up the excellent work. We hope you will choose us again on your next visit to Orlando. Sincerely, Hotel Management
Everything. The staff was very friendly and helpful.
Business response:
Thank you for the glowing review of Extended Stay America. It is delightful to know you had a great time with us and that you were impressed with the service provided by our associates. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management
First time we stayed here and will stay again, but when you say there is a full buffet in the morning, it was not a buffet at all only toast and cereal.
Business response:
Thank you for your review, and it is nice to know you enjoyed your overall stay with us at Extended Stay America. However,we aresorry the breakfast offerings were not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We're pleased you chose our hotel for your visit to our area, and we look forward to welcoming you back soon. Safe travels. Sincerely, Hotel Management
Property is very well located, but their can be more done on the smell and the security side, anyone can walk into the building and access the rooms. The front office ladies were excellent.
Business response:
Thank you for being our guest. We are pleased to know you liked our ideal location and that you appreciated our associates. However, we are sorry for the odor issue you encountered. We have shared your feedback with the appropriate team. Thanks again, and we hope you will consider returning to our hotel on your next visit to this area so that we can make your next visit a memorable one. Sincerely, Hotel Management
Extended Stay was OK the 2nd room around. room 220 was not cleaned, bed not re-done, trash, icing on spoons with dishes in sink etc, I can send pics if you need us to. I told them and they moved us to 125 immediately. This room was MUCH MUCH better! All appliances worked great, breakfast was convenient, staff was nice! I would stay here again at this rate (76/night).
Business response:
Thank you for staying at Extended Stay America. We are glad to know you were impressed with the service delivered by our associates and that you enjoyed our breakfast offerings. However, we regret the cleanliness issue you encountered in your initial room. Thanks again, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 3.4 star rating with 3,094 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.