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Extended Stay America - Orlando - Lake Buena Vista
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8100 Palm Pkwy., Orlando, FL, 32836, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not great but ok Costumer service was great! Convince for the price Noise next door !
Business response:
Hilda, We appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Thank you for being our guest. We look forward to your next visit! Sincerely, Hotel Management
Péssima Muito Ruim . O hotel não troca as toalhas todos os dias , o quarto cheira cigarro , recepção muito fraca e de má vontade , ainda temos que pagar para utilizar o cofre mesmo estando no quarto , tábua de passar quebrada , pedimos pra trocar e não foi trocada , além disso a área do café da manha uma sujeira total e no terceiro dia da estadia nem yogurte foi reposto ! Péssima experiência
Business response:
It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our guidelines to provide a more wonderful experience for every guest entering our doors. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Man... read more
Great value for rate paid! Staff was great and location was perfect when going to Disney.the only thing was the room as kinda of humid and sink had like black mildew around it.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know our location was convenient for your needs and that you were impressed with the service provided by our staff. We have shared your concern with our team to ensure no future guest experiences the same. It was a pleasure hosting you, and we look forward to serving you again soon! Sincerely, Hotel Management
complimentary breakfast was horrible. just prepackaged bakery. they need to drastically improve it to keep up with other hotels
Business response:
Thank you for sharing your review. While you were overall pleased with your stay, we are sorry our grab-and-go offerings were not to your liking. We hope you will consider giving us another opportunity so we can make your next stay exceptional in every respect. Sincerely, Hotel Management
Lots of better choices nearby There is a hotel every 50 feet in this location. All discount rooms for people coming to Disney that don't want to pay to stay at Disney hotels 1/4 mile down street... As such I'd expect staff, etc to understand they have competition. Reception sent me packing at 1 pm when I tried to check in early. Sometimes that's possible. Sometimes not, but don't be rude when I ask. If I'm polite and respectful to you, please just be the same. Accommodations very basic. You have to request a coffee maker, ... read more
Business response:
Thank you for choosing to stay with us on your trip. We're extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend our sincerest apologies and want you to know that we are making adjustments and working to deliver better hospitality going forward. Please consider staying at our hotel again in the future so you can experience the better service you should always expect from us, every visit. Sincerely, Hotel M... read more
Location was great but not the most comfortable When we entered, the hotel room had a broken drawer just sitting on the floor. The bathroom door didn't open all the way because they decided to put a rounded shower rod that prevented full motion. The dishwasher did not clean the dishes very well. The second floor elevator area had a rag by the trash can for days to prevent a leaking garbage can. The trash room was full of garbage that hasn't been picked up for days and the door was not closed securely. The good: a free simpl... read more
Business response:
Jeffrey, thank you for your visit to our hotel and for your online review. We are committed to offering every one of our guests an exceptional stay, and we apologize that we did not do so for your visit. We are always looking for ways we can improve and we will take your feedback into account. Thanks again for your feedback. We hope to have the opportunity to make a much better impression on a future stay. Sincerely, Hotel Management
Business response:
Maria, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Perfect one Year Anniversary! OMG this was amazing! We had stayed at an Extended Stay America years ago and my boyfriend at the time loved it. So now that we are celebrating our one year anniversary, I decided to book us at a different Extended Stay America and he loved it still! Great job, great location, wonderful room!
Business response:
Georgina, thank you for staying with us again, and making Extended Stay America your home away from home. We are pleased to read we met your needs and expectations during your visit and that made your anniversary a special one! Your comments will be shared with the staff and they will be happy to know their efforts made a difference. Thanks again for your feedback, and we look forward to welcoming you and your boyfriend back soon for another outstanding stay. Sincerely, Hotel Management
No power at my home good price clean place to stay Dated hotel but clean staff very nice and helpful
Business response:
Karen, thank you for sharing your experience at Extended Stay America. We are glad to know you loved the service provided by our courteous associates and found us to be a great value in the area. Thanks once more for your business, and we look forward to welcoming you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Orlando - Lake Buena Vista
How is Extended Stay America - Orlando - Lake Buena Vista rated?
Extended Stay America - Orlando - Lake Buena Vista has a 4.3 star rating with 1,734 reviews.
When is Extended Stay America - Orlando - Lake Buena Vista open?
Extended Stay America - Orlando - Lake Buena Vista is open now. It will close tomorrow at 12:00 a.m.