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Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
- Hotels
- Maitland, FL
About this business
Location details
1776 Pembrook Dr., Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A little too bare bones for me. floors could use a good cleaning.
Horrible!!!! Would never reccomend booking it. After a 4 hour drive from Miami we arrived at 1 am and the front desk person eas an laundry employee. The hotel eas booked and had no rooms. My two kids, my husband and myself ended up driving for two hours around Orlando to get another hotel. Awfull experience!!!!!!!!
Minimal Firstly, the motel should have notified us that the main entrance to the hotel was closed by construction. The guy at the desk was of little help, and the free breakfast consisted of coffee, 2 types of muffins, instant oatmeal, and oranges. I was expecting a bit more. The room was ok, clean, the bed comfortable, the sofa bed operational. No one used the pool, it looked uninviting. It was ok for the 2 nights we spend there.
Business response:
Thank you for providing us with details about your stay. Please accept our apologies that we failed to meet your expectations. To uphold our company’s high standards, I have shared your comments with our staff to ensure we are providing each guest with professional customer service as well as making sure our grab-and-go breakfast is fully stocked. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels... read more
Very disappointed
Great if you are a smoker that has pets Everything smelled like smoke. My non-smoking room was on a smoking floor.
Business response:
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to read about the smoke odors you experienced. To ensure that a situation like yours doesn't happen again, we will make sure we are thoroughly inspecting rooms prior to guest arrivals. Additionally, I am pleased to inform you that our hotel will be completely non-smoking later this year when our renovations take place. Thanks to your feedback, we can continue to work o... read more
Som at komme fra asken til ilden..... I forhold til andre hoteller, så mangler der : Ordentlige senge, der var mangelfuld køkken, personalet var meget trætte, morgen buffet var i forhold til andre hoteller nærmest ikke eksisterende og så virkede hotellet generelt slidt på både den ene og den anden måde....
Good location but many better choices for the $$ Got booked in a smoking room by mistake, then had to change rooms in the middle of the night. Was told they had a complementary breakfast, but it was only "grab and go" items...Not much to chose from and only available from 6-9:30 (got there at 10am and had NO breakfast. Room was just ok.. not very modern and small too.
Over priced Small bed, scratchy towels. A/C blew directly on wife less than 2 feet from bed. Over priced... Not happy.
Bare Bones Never stayed in a hotel that doesn't have an ice machine. Full kitchen but nothing in it, not even a coffee maker. You have to ask for everything. Not sure why anyone would want to stay there longer than a nite.
Business response:
Your review for our hotel was recently brought to my attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our fully equipped kitchen was not favorable for you, in the future we would have no problem having your room set up before arrival upon your request. I will be meeting with my front desk team to instruct them to better communicate how to obtain kitchen equipment. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hop... read more
Frequently asked questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
How is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive rated?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive has a 3.5 star rating with 2,667 reviews.
When is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive open?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive is open now. It will close tomorrow at 12:00 a.m.