This profile has been claimed by the business owner or representative.
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
- Hotels
- Maitland, FL
About this business
Location details
1776 Pembrook Dr., Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
At check in Michelle was great, her customer service exceeded my expectations. The information she gave was very helpful. She was very polite and welcoming.
Business response:
Catherine, thank you for your heartwarming words; we sincerely appreciate the wonderful review! We will enjoy sharing your compliments with Michelle as it will put a smile on her face. We invite you to revisit Extended Stay America for another excellent stay. Sincerely, Hotel Management
Secluded area. There was a lot of activity going on around the hotel on the outside that was disturbing. Someone was smoking weed at the front door. Nice place to get away and still be close to a lot.
Business response:
Thanks for staying with us. We appreciate your feedback!
Clean
Business response:
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you again soon. Sincerely, Hotel Management
My room had a bad smell like someone cooked something awful. my ac had a weird odor every time it came on. they have a full functional kitchen but only give a one pan and pot. and it didnt come with lids i wasnt able to cook in the oven cause no oven dishes were available . it wasnt easy trying cook.
Business response:
Thank you for your review. We are sorry for the unpleasant smell you encountered in your room and regret the inconvenience caused. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
How is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive rated?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive has a 3.5 star rating with 2,710 reviews.
When is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive open?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive is open now. It will close tomorrow at 12:00 a.m.