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Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
- Hotels
- Maitland, FL
About this business
Location details
1776 Pembrook Dr., Maitland, FL, 32751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We were told there that they do not provide daily housekeeping for a stay less than seven days. Just be aware.
Business response:
Thank you for being our guest and for taking the time to give us your feedback. We apologize you were unhappy with our housekeeping policy and regret the inconvenience it caused. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to provide this service to you at a minimal fee. We hope you consider staying with us again soon! Sincerely, Hotel Management
Large room very easy for handicapped to move in Electrical outlets a bit of a challenge to get to near bed
Business response:
Thank you for your recent stay at Extended Stay America. We are happy that overall you enjoyed your visit to our hotel. We are also glad you liked your comfortable room. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
I liked the layout and size of the room, I didn't appreciate noisy neighbors or loud TVs.
Business response:
Thank you for choosing Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked your comfortable room. However, we are sorry for the situation you described regarding excessive noise. Our front desk is available to resolve issues like these, and we were not aware of the problems as we would have been happy to try and resolve these issues or move you to another suite. Thank you also for your feedback, and we hope you will return as we would love to provide you with a bett... read more
Staff is unfriendly, not happy nor willing to be pleasant.
Business response:
Thank you for your review. We are sorry you didn't experience our staff at their best and regret the inconvenience it caused. We have followed up with our team to make sure we do not disappoint you in the future. We hope you will give us another chance to show you our commitment to outstanding service. We look forward to welcoming you back to our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive
How is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive rated?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive has a 3.5 star rating with 2,663 reviews.
When is Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive open?
Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive is open now. It will close tomorrow at 12:00 a.m.