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Extended Stay America - Orlando Theme Parks - Vineland Rd.
- Hotels
- Orlando, FL
About this business
Location details
5610 Vineland Rd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff is amazing, makes you feel at home! Did not like when left a brand new item in the room By mistake upon checkout That it was not found by staff or at least it was not returned.
Business response:
Thank you for highlighting the dedication of our associates at Extended Stay America and for rating your visit with us a 5-star! It was a pleasure reading you found us perfect for a restful stay and that our courteous associates left no stone unturned to make you feel at home. Your recognition is highly appreciated, and we look forward to seeing you soon. Sincerely, Hotel Management
Cheap had small kitchen but smelled of smoke in a no smoking hotel
Business response:
Chris, we appreciate the valuable feedback about your stay. We are sorry for the inconvenience you experienced due to the smell of smoke. We are a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. We value your feedback and hope you will make the same choice the next time you visit our area. Sincerely, Hotel Management
I got an early checkin which was very helpful in getting my day started. The young lady at the front desk was very polite. The lobby/first floor hall bathroom was disgustingly dirty. When I turned on my bathrooms sink it sputtered and spit out black water, it cleared up after a minute, maybe maint was done on pipes I don't know. At around 350am a male was outside screaming for about 20 minutes straight, i looked out and could not see anyone, the windows were not real clear. It was an decent stay for the price.
Business response:
Kelly, thank you for being our guest. We are sorry for the cleanliness issues you faced while you were here. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. We also apologize for the disturbances from other guests during your stay. Unfortunately, our Front Desk was not informed at the time, so we could have resolved the situation to ensure a more enjoyable stay for you. On a positive note, we appreciate you mentioning our front desk associate and wi... read more
I like that they made me feel safe and checking was fast and friendly and I will be staying again when I come back to the area in April 👍
Business response:
Thank you for reviewing your stay at Extended Stay America. It is great to know how happy you were with our staff and the accommodations we provide. We loved hosting you, and we look forward to welcoming you again in April. Sincerely, Hotel Management
Would stay again with conditions. Nice staff. Good Location. Good rooms with a kitchenette. But the room had small ants everywhere.
Business response:
Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. Your concerns regarding the cleanliness have been shared with the housekeeping to ensure a better experience going forward. We look forward to welcoming you back soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando Theme Parks - Vineland Rd.
How is Extended Stay America - Orlando Theme Parks - Vineland Rd. rated?
Extended Stay America - Orlando Theme Parks - Vineland Rd. has a 4.4 star rating with 1,690 reviews.
When is Extended Stay America - Orlando Theme Parks - Vineland Rd. open?
Extended Stay America - Orlando Theme Parks - Vineland Rd. is open now. It will close tomorrow at 12:00 a.m.