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Extended Stay America - Orlando Theme Parks - Vineland Rd.
- Hotels
- Orlando, FL
About this business
Location details
5610 Vineland Rd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It waa nice but i did not stay there they had no rooms available i stayed at the extended stay on Major Blvd.
Business response:
Thank you for the nice rating of Extended Stay America. We hope to have an opportunity to accommodate you in the near future. Sincerely, Hotel Management
The price was good. However there were ants in the room. The room itself needed some repairs. Not much for breakfast options.
Business response:
Although you found us to be a good value, please accept our sincere apology for the difficulties you encountered with your rooms. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Also, your feedback regarding our grab-and-go breakfast will be shared with our Brand Leaders to assist them when determining new offerings for future implementation. We hope you will stay with us another time so we can provide you with a more satisfying experience. Sincerely, Hotel Ma... read more
The staff was really friendly and the location is only 10 minutes away from Universal Studios. There are several restaurants within walking distance and they have a onsite laundry facility.
Business response:
Thank you for your gracious review. We are thrilled to know you liked the friendly service provided by our associates and that you were impressed with our ideal location close to Universal Studios and many interesting spots in our city, which made your stay a memorable one with us. On behalf of everyone here at Extended Stay America, we invite you to visit us again soon. Sincerely, Hotel Management
Ok if you are just going to shower and sleep there It was just OK. The location is excellent, very close to Universal Studios. The staff is super nice. No complaints here. The room and bathroom large. The big protists the condition of the rooms. The carpet was either wet or damp, smelled like cigarette, no kitchen utensils at all . Why do they have a kitchen then?. The laminate floor was sticky, maybe is the cleaner they use and the corridors smelled like old fruits, the air freshener they use smells terrible. It made me que... read more
Business response:
Norma, thank you for choosing our hotel. We are pleased you liked our location close to many places and that you appreciated our associates. However, we are sorry for the odor you encountered in your room and hallways. We have shared your comments with our housekeeping team, and they are working diligently to make sure that we do not repeat these service issues in the future. We would also like to share that the kitchenware is available at the front desk for cleanliness reasons and they would gladly provide them to you upon ... read more
Staff at the front desk were very accommodating. The toilet was very dirty and there were roaches in the room.
Business response:
Thank you for your comments. We are pleased you liked the service delivered by our front desk associate, but we are sorry for the cleanliness issue you encountered in the toilet and regret the roaches you encountered. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We hope you will consider staying with us again so that we can make it up to you. Sincerely, Hotel Management
The location of this property is perfect for visiting Universal Studios. I also felt like the area was safe. My first night there I killed two roaches in the kitchen area, an ant in the bed and saw a worm on the floor. I definitely felt uneasy about leaving any bags open or on the floor. I was never able to sleep well because I felt like I might wake up to something crawling on me.
Business response:
Thank you for being our guest. We are glad you loved our convenient location close to Universal Studios and had an overall satisfactory stay. However, we are sorry for the insects in your room and regret the inconvenience it caused. We have informed our pest control provider and are working to ensure procedures are being followed to prevent such problems in the future. Thank you again, and we hope to have a second chance to serve you better in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando Theme Parks - Vineland Rd.
How is Extended Stay America - Orlando Theme Parks - Vineland Rd. rated?
Extended Stay America - Orlando Theme Parks - Vineland Rd. has a 4.4 star rating with 1,719 reviews.
When is Extended Stay America - Orlando Theme Parks - Vineland Rd. open?
Extended Stay America - Orlando Theme Parks - Vineland Rd. is open now. It will close tomorrow at 12:00 a.m.