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Extended Stay America - Orlando Theme Parks - Vineland Rd.
- Hotels
- Orlando, FL
About this business
Location details
5610 Vineland Rd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything about hotel was wonderful until they decided to charge me twice fir the same stay. When I attempted to resolve issue was told to call back. Still working on reimbursement. So so disappointed
Business response:
Thank you for being our guest. We apologize for the inconvenience you experienced. Regarding the charges, if it is yet unresolved, please feel free to reach out to our front desk as our associates will be happy assisting you further in regard to the same matter. Sincerely, Hotel Management
位置不错的酒店 服务人员很热情
Business response:
Siyi, thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Very clean room and bath room was immaculate. Check-in staff were very pleasant and professional. Air conditioning working great. Breakfast was a bit underwhelming but the coffee was very good. All in all, I would stay here again.
Business response:
Thank you for posting your kind review of Extended Stay America. We are thrilled you enjoyed your stay at our hotel. We are also glad you loved our refreshing accommodations and our courteous associates. It was a pleasure having you as our guest, and we look forward to welcoming you again in the future. Sincerely, Hotel Management
Accesible
Business response:
Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Air conditioner made a lot of noise and the other room had little roaches.
Business response:
Thank you for the review. We are sorry for the roaches you encountered in your suite during your visit and regret the inconvenience it caused. We have informed our pest control provider and are working to ensure procedures are being followed to prevent such problems in the future. Your concerns regarding the air conditioner have been shared with the maintenance team to fix it immediately. Thank you once more, and we hope to have the chance to serve you better on your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando Theme Parks - Vineland Rd.
How is Extended Stay America - Orlando Theme Parks - Vineland Rd. rated?
Extended Stay America - Orlando Theme Parks - Vineland Rd. has a 4.4 star rating with 1,690 reviews.
When is Extended Stay America - Orlando Theme Parks - Vineland Rd. open?
Extended Stay America - Orlando Theme Parks - Vineland Rd. is open now. It will close tomorrow at 12:00 a.m.