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Extended Stay America - Orlando Theme Parks - Vineland Rd.
- Hotels
- Orlando, FL
About this business
Location details
5610 Vineland Rd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Didn't require much. Somewhere as a base while house shopping. Extended Stay filled the bill. Can't say much about the breakfast. Everything is gone early. Not much to choose from. No Waffles, biscuits, fruits, or meats. Bare minimum.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. Your review is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management
Business response:
Amy, thank you so much for the nice rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Clean hotel comfortable and near all the Disney parks
Business response:
Thanks so much for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
The front desk staff was amazing but we fund cockroaches in the room and phones not working. The room next to the dirty room smelled as bad as the dirty room. So we asked to changed the room.
Business response:
Silvania, thank you for sharing your feedback. Although you liked our service, we apologize for the cleanliness and maintenance issue you encountered in your room. Your experience is immediately brought to the attention of our housekeeping and maintenance departments to review and action. We hope you’ll give us a chance to serve you again on your next trip to our area. Sincerely, Hotel Management
Someone in the room above sound like they were moving furniture around and running around non stop. 1 am and was still doing this.
Business response:
Thank you for evaluating your visit to our hotel. We are sorry for the noise issue which impacted your stay. We wish we had the opportunity to address the noise issue while you were here as we would have done our best to ensure you were comfortable. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Business response:
We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Fair Little amenities, no ice machines, lame b reakfest, good location if doing Universal
Business response:
Michael, thank you for choosing us. It feels good to know you had a pleasant stay with us, but we are sorry as we missed meeting your expectations for a perfect stay. Kindly note we have a full-size refrigerator with ice trays for guests’ convenience in every room and therefore, we do not have ice machines. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Business response:
Dionne, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Close to attractions The hotel bedroom was okay. The kitchen had cockroaches & front desk staff was notified.
Business response:
Thank you for staying with us. We are happy you liked our convenient location and your comfortable room. That being said, we are sorry for the unwanted visitors you encountered in your room. Thanks for bringing this to our attention. We have scheduled additional treatments to prevent this from happening again. We hope to have the opportunity to make it up to you at a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando Theme Parks - Vineland Rd.
How is Extended Stay America - Orlando Theme Parks - Vineland Rd. rated?
Extended Stay America - Orlando Theme Parks - Vineland Rd. has a 4.4 star rating with 1,690 reviews.
When is Extended Stay America - Orlando Theme Parks - Vineland Rd. open?
Extended Stay America - Orlando Theme Parks - Vineland Rd. is open now. It will close tomorrow at 12:00 a.m.