Extended Stay America - Orlando Theme Parks - Vineland Rd.

Business response:

lori, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Odienne, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

We are happy you were pleased with most of our services, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Thanks for choosing Extended Stay America for your stay. We are delighted you found our location to be an enjoyable part of your visit to our area. It was a pleasure to have you here, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management 

Business response:

Thank you for your review of the Extended Stay America. We are glad to know you had a comfortable stay and that you enjoyed our proximity to the theme parks in Orlando. We hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thank you for your feedback. We are glad to know overall you had a pleasant stay and that you found us to at a fair value. However, we are sorry for the cleanliness issues you had while you were here. Your comments have been shared with our housekeeping team, and we will be more diligent moving forward. We hope you will consider a second visit so we can provide you with a much more satisfying experience. Sincerely, Hotel Management 

Business response:

Tom, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Jordana, thank you for your gracious review of the Extended Stay America. We are glad our staff took good care of you and that you were impressed with your comfortable accommodation. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management