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Extended Stay America - Orlando Theme Parks - Vineland Rd.
- Hotels
- Orlando, FL
About this business
Location details
5610 Vineland Rd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
good stay Everything was great in the hotel. The front desk person was very nice and helpful. The the only thing I think they should do is add cookware and dishware in the rooms.
Business response:
Wow – thanks for your kind words! It was a pleasure to read the Front Desk associates were responsive to your needs and took care of your requests so thoroughly. Our team takes pride in delivering excellent service so you will want to come back often. We can't wait to show them your review. Thanks again for your positive feedback. We look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
Business response:
Johanna, thank you for reviewing your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable experience for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Günstiges Hotel nahe der Universal Studios Wir waren bereits häufiger in diesem Hotel, weil es für die Lage vergleichsweise günstig ist und man bequem zu Fuß zu den Universal Studios laufen kann, sich somit die Parkgebühren oder einen Shuttle-Servis sparen kann. Die Zimmer sind okay, von der Ausstattung her gefällt uns, dass ein Kühlschrank, eine Mikrowelle sowie ein Herd zur Verfügung stehen. So kann man sich auch mal gut selbst versorgen. Morgens gibt es Kaffee und ein paar Snacks - zwar nicht ganz so hochwertig, aber läng... read more
Business response:
Thanks for staying with us. We are happy to read you liked our convenient location and that you had an overall pleasant stay. However, we are sorry you were unhappy with breakfast choices and regret the inconvenience caused. Your comments regarding breakfast specifics have been shared with our Brand Leaders to assist them when determining new offerings for future implementation. Thanks for being our guest, and we hope to welcome you back for enjoying a much better visit. Sincerely, Hotel Management
Quick visit Hotel roof being repaired. Poor coffee, yogurt only for breakfast. Scratchy tools, not enough tools.
Business response:
Robert, thank you for your review of your experience at our hotel. We take precautions so our guests are not disturbed during our renovation. However, we apologize for any inconvenience caused to you while being here. Your concern for breakfast choice will be shared with our Brand Leaders when determining new offerings. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management
Business response:
Kecia, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Good enough to satisfy your needs The hotel is good enough for all of your needs especially when going to Universal Studios. The hotel is affordable,clean and comfortable. But it says free breakfast when they don't really supply much of anything besides small snacks. That's was the only let down. Other then thats is good enough for me and my needs.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and that our location was ideal for your needs. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. Thanks again for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Excellent surprise! Just had a quick overnight stay for teenager and I. Have stayed in the very immediate area on multiple previous ocassions, but never at this hotel. This will definitely be our go-to hotel in the future. Room was extremely large and comfortable, and the price was great!
Business response:
Celeste, thank you for choosing Extended Stay America for your overnight stay. We are delighted to read you loved your well-appointed room and our affordable rates. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Poor The toilet was not cleaned at all. We went and bought clorox wipes to clean it ourselves because if was disgusting. Bathroom sink was not cleaned either. Wiped out the shave clippings from previous guest. Roach was seen in the kitchen. Stayed at this place last year but wont be going there anymore.
Business response:
Roger, it is very disappointing to know we failed to deliver you a stay that could meet your expectations. Our first preference is to ensure a spotless accommodation for every guest, but we are extremely sorry we fell short in doing so while you were here. Your concerns have been shared with our Housekeeping team in an effort to improve our service moving forward. Please consider giving us one more chance so we can redeem ourselves. Sincerely, Hotel Management
Business response:
Wendie, thank you for being our guest and for sharing your feedback. We are happy you enjoyed your overall stay. However, we are sorry we missed meeting some of your expectations and regret if any inconvenience caused. Thanks again, and we hope you will visit us when in our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando Theme Parks - Vineland Rd.
How is Extended Stay America - Orlando Theme Parks - Vineland Rd. rated?
Extended Stay America - Orlando Theme Parks - Vineland Rd. has a 4.4 star rating with 1,690 reviews.
When is Extended Stay America - Orlando Theme Parks - Vineland Rd. open?
Extended Stay America - Orlando Theme Parks - Vineland Rd. is open now. It will close tomorrow at 12:00 a.m.