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Extended Stay America - Palm Springs - Airport
- Hotels
- Palm Springs, CA
About this business
Location details
1400 E. Tahquitz Canyon Way, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Air conditioning was in proper working order throughout my visit. External portions of property were always clean
Business response:
We are glad to hear your return visit to Extended Stay America was extraordinary! Nothing pleases us more than to know we have provided everything necessary for you to have a wonderful stay. Thank you for your continued patronage, we sincerely appreciate your loyalty! Sincerely, Hotel Management
Inside the room is clean except the hallways, the carpet were filthy.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked your well-kept suite. Your feedback has been discussed with our housekeeping team, and we have asked them to clean the hallways. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Amazing ! It was amazing, Tim was really nice and helped us out a lot.
Business response:
Miles, thank you for choosing Extended Stay America. We are thrilled to hear you had a great stay with us. Also, thank you for mentioning our staff member Tim. He is a real asset to our team, and we will be sure to share your compliments. Thank you again for your feedback, and we hope to see you again soon! Sincerely, Hotel Management
Someone was cooking fish on 2nd floor, which ended up being burnt fish smell on entire floor. Called front 5 TIMES before call was answered. My room started to get smoky. Windows only open about 3 inches. Asked for late check out. Time was fine.THEN had to go on a hint to look for luggage dolly. Told lady at front desk I needed more time since I was the one who had to go hunting for the damn things instead of hotel staff. Management needs to educate front desk people to tell guests to return dolly to front desk. Place needs ... read more
Business response:
Steven, thank you for being our guest. We apologize for the odor you experienced, which put a damper on your stay and for the poor service you received from our associates. We assure you that we have shared your feedback with our team to remind them our main goal is to provide outstanding customer care to our guests. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
The furniture was in poor shape. The staff were very good
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and were impressed with our courteous associates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Palm Springs - Airport
How is Extended Stay America - Palm Springs - Airport rated?
Extended Stay America - Palm Springs - Airport has a 3.3 star rating with 2,482 reviews.
When is Extended Stay America - Palm Springs - Airport open?
Extended Stay America - Palm Springs - Airport is open now. It will close tomorrow at 12:00 a.m.