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Extended Stay America - Palm Springs - Airport
- Hotels
- Palm Springs, CA
About this business
Location details
1400 E. Tahquitz Canyon Way, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked the location as it was very close to grocery stores and restaurants, I liked the fact we had a kitchenette and the space of the room. I didn't like that the kitchenette did not have the kitchenware in the cabinets, you had to call to get it delivered to your room (in my case go downstairs since the phone was not working). Since there is only one receptionist multitasking on different tasks, he forgot to take the kitchenware upstairs to my room.
Business response:
Lily, thank you for being our guest. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our convenient location and your spacious room along with the fully equipped kitchen. However, we regret your disappointment during your recent stay. We will share your comments with our team to be more diligent going forward. We appreciate your feedback and hope you will give us the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Everything is up to standards. This is a great place and reasonable prices. However i am disappointed that Extended Stay allows dogs here because i find it unsanitary and noisy at times.
Business response:
Thank you for choosing Extended Stay America and for the excellent review. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. However, we are sorry for any inconvenience caused due to our pet-friendly hotel. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
It was the best place I stayed in. The room was large and clean
Business response:
Thank you for confirming your stay at Extended Stay America was an excellent one. We are happy reading you loved the spaciousness of your well-kept room which made for an amazing experience. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Room was clean .bathroom clean. pool clean . Quiet room
Business response:
Lupe, thank you for the excellent review of Extended Stay America. We're thrilled to know you loved your well-kept room and that you had a relaxing time while you were here. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
The rooms are outdated, the facility isn’t clean. There are hundreds of bugs that we cleaned out ourselves in order to be in the pool.
Business response:
Shell, thank you for your review. We apologize for the cleanliness issues you encountered in your suite and with the pool. We are working with our housekeeping department to make sure corrective actions are taken. Please give us another chance to redeem ourselves. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Palm Springs - Airport
How is Extended Stay America - Palm Springs - Airport rated?
Extended Stay America - Palm Springs - Airport has a 3.3 star rating with 2,552 reviews.
When is Extended Stay America - Palm Springs - Airport open?
Extended Stay America - Palm Springs - Airport is open now. It will close tomorrow at 12:00 a.m.