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Extended Stay America - Palm Springs - Airport
- Hotels
- Palm Springs, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1400 E. Tahquitz Canyon Way, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The place was clean. The problem was no security. Transients came and went from the pool and gazebo area. They were using the electrical outlets to charge their phones and tablets. They were smoking and talking loud as we tried to use the pool. Other than that, it was good.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you liked our well-kept property, but we're sorry for the unfortunate incident you mentioned and the inconvenience you had due to it. Your feedback is noted, and it has been followed up with the appropriate team in an effort to tackle such situations more diligently in the future. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The exterior of the building and property landscaping
Business response:
Mike, thank you for being our guest. Although you had an overall pleasant stay, we sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
I checked in with the only guy that worked there who was very pleasant. The ladies that were working were a little unprofessional- I waited at least 5 minutes for her to even acknowledge me while she was on the phone with another co-worker trying to solve an issue and it was only to get a hair dryer from the front desk. The night before checking out, I called the front desk to see if I could get a late check-out. She told me I would have to call back at 7am for that. So I called back after 7 and asked if I could get a late c... read more
Great room clean comfortable bed & pillows Staff friendly
Business response:
It's great to hear you enjoyed your clean and spacious suite! Our housekeeping and engineering teams work diligently to ensure our facilities stay fresh and clean for our guests, so they will be happy to hear your comments. On behalf of everyone here, we invite you to visit us again at Extended Stay America. Sincerely, Hotel Management
Palm Springs Room was very dated looking and very depressing colors. Definitely needs a renovation/face lift.
Business response:
Thank you for choosing to stay with us. We agree there are areas within the hotel which are beginning to show their age. Your feedback has been shared with appropriate individuals in our organization as we begin formulating plans for future renovations. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Festival goers! Friendly staff with an early check in. Thanks.
Business response:
Thank you for choosing Extended Stay America while you were here for a concert goer. We are thrilled to know you were impressed with our associates and that you had a wonderful time with us. It was our pleasure to have you as our guest and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
Great service
Business response:
Amanda, thank you for your comments regarding your stay at Extended Stay America. Your review was a pleasure to read, and we were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments with our team to recognize them for a job well done. Thanks again, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Melanie, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Palm Springs - Airport
How is Extended Stay America - Palm Springs - Airport rated?
Extended Stay America - Palm Springs - Airport has a 4.1 star rating with 1,354 reviews.
When is Extended Stay America - Palm Springs - Airport open?
Extended Stay America - Palm Springs - Airport is open now. It will close tomorrow at 12:00 a.m.