Extended Stay America - Palm Springs - Airport

Business response:

Robin, thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Ricky, we enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management 

Business response:

Thank you for reviewing your stay at Extended Stay America. We're glad to know you liked our well-kept hotel and that our location close to the airport was convenient for you. However, we're sorry for not meeting your expectations with our grab-and-go breakfast. We will share it with our Brand Leaders so they can use it while implementing the future breakfast offerings. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Thank you for your delightful review of our hotel. Your positive comments about our location and associates are greatly appreciated. Thank you for choosing Extended Stay America. We hope you are already planning another visit our way. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased to know you liked our location and that you had an overall pleasant time with us. We appreciate your feedback as it will help us to improve our service moving forward. We hope you will stay with us again in the future so that we can provide you with a memorable experience. Sincerely, Hotel Management 

Business response:

Christyanna, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back again soon. Sincerely, Hotel Management