Extended Stay America - Palm Springs - Airport

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Chery, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Diana, thank you for the review of your visit to our hotel. We are happy to know you liked our courteous associates and convenient location. However, we are sorry for not meeting your expectations with our facilities. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management 

Business response:

We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Francisco, thank you for sharing your comments online. We are glad to know you liked our welcoming associates, but we are sorry for the cleanliness issues you had and the inconvenience it caused. Please know your feedback has been shared with the entire team to ensure a review of our processes. We would appreciate the opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the fantastic review of Extended Stay America. We are thrilled to know you had a great stay here and that our friendly associates made your visit an enjoyable one. Your compliments will be shared with the entire team for doing an excellent work, and we cannot wait to host you again soon. Sincerely, Hotel Management 

Business response:

Cristy, thanks for making Extended Stay America a part of your travel plans. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management