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Extended Stay America - Philadelphia - Airport - Bartram Ave.
- Hotels
- Philadelphia, PA
About this business
Location details
8880 Bartram Ave., Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bed was not comfortable at all.
Business response:
Sylvia, please accept our sincere apologies for the issues you had with the comfort of your bedding. We know how important it is to get a good night's sleep and rest well. We value our guests and their recommendations and we have shared your comments with our leadership team. Once again, we are sorry for the inconvenience you experienced and hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Thomas, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
my family went down at 10 for the breakfast and the lady was taking it away. very disappointing
Business response:
Mary, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for what you experienced with our breakfast service. We value your feedback as it will help us improve our guest experience moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Last minute reservation. Staff was kind but facilities were poor. Thin towels, No hangers, ill equipped kitchenette. Very thin walls and few choices for breakfast. Have stayed at other locations and received better value for the price.
Business response:
Thank you for taking the time to share your feedback. We are pleased you were overall happy with our offerings. But, we are sorry for not living up to your expectations. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Nice hotel...only problem was the continental breakfast they offer is a joke...oatmeal coffee and granola bars....and thats it...my kids were and i was very disappointed....also i reserved two rooms at the same time and when checking in was told the rooms were on two different floors...not a big issue but would have been nice to have the rooms sort of close to each other...
Business response:
Thanks for taking the time to review your experience with us. Although you liked most of our offerings, we are sorry to know you were unhappy with our grab-and-go breakfast offerings. Your feedback regarding our breakfast will be shared with our Brand Leaders to assist them when determining new offerings for future implementation. We hope you’ll consider choosing us on your next trip to our city. Sincerely, Hotel Management
GOOD FAMILY ACCOMADATIONS. GREAT SHORT TRIP TO PHILIDELPHIA. NICE ROOM FOR FAMILIES.
Business response:
Eric, many thanks for sharing your 5-star review of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Business response:
Courtney, thank you for sharing your rating regarding your stay at Extended Stay America. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
It's was fine
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
It was nice for a family of 8.
Business response:
Lisa, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Bartram Ave.
How is Extended Stay America - Philadelphia - Airport - Bartram Ave. rated?
Extended Stay America - Philadelphia - Airport - Bartram Ave. has a 4.2 star rating with 1,059 reviews.
When is Extended Stay America - Philadelphia - Airport - Bartram Ave. open?
Extended Stay America - Philadelphia - Airport - Bartram Ave. is open now. It will close tomorrow at 12:00 a.m.