Extended Stay America - Philadelphia - Airport - Bartram Ave.

Business response:

Thank you for taking the time to share your feedback. We are pleased you were overall happy with our offerings. But, we are sorry for not living up to your expectations. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management 

Business response:

Thanks for taking the time to review your experience with us. Although you liked most of our offerings, we are sorry to know you were unhappy with our grab-and-go breakfast offerings. Your feedback regarding our breakfast will be shared with our Brand Leaders to assist them when determining new offerings for future implementation. We hope you’ll consider choosing us on your next trip to our city. Sincerely, Hotel Management 

Business response:

Eric, many thanks for sharing your 5-star review of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management 

Business response:

Courtney, thank you for sharing your rating regarding your stay at Extended Stay America. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management 

Business response:

Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management 

Business response:

Lisa, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Gloria, thanks so much for the feedback of Extended Stay America. We are thrilled to read you loved our spotless property and that you had a wonderful stay. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management 

Business response:

Isaac, thank you for the feedback. We are glad to know you were impressed with the service and facilities we offer and that you had an enjoyable stay. We value your observation and have taken a note of it. All of us at Extended Stay America would love to welcome you back soon when in the area. Sincerely, Hotel Management 

Business response:

Floris, thank you for being our guest. We are pleased you overall enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management