Extended Stay America - Philadelphia - Airport - Bartram Ave.

Business response:

Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Your feedback will be shared with our housekeeping team so that they will be more diligent in their efforts. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Your feedback will be shared with our housekeeping team so that they will be more diligent in their efforts. It was a pleas... read more

Business response:

Richard, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your perfect rating of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, Hotel Management 

Business response:

Melissa, thank you for staying at Extended Stay America and for posting your wonderful review. It’s great to read you liked our outstanding service and that our location near the airport was perfect fro your needs. Reviews such as yours mean a lot! We look forward to welcoming you back. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America and for letting us know that you had a pleasant stay. We appreciate your suggestion and hope to see you again in the future. Sincerely, Hotel Management 

Business response:

Donavan, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

We appreciate your stay and for taking time to leave feedback. We are happy to know you had a good time here. However, we apologize for the difficulties you experienced. Your review will be discussed with the management team to make necessary corrections. We appreciate your comments and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are glad to know your stay was overall good and you had a good night’s sleep. However, I am sorry that we fell short of your expectations. We regularly review the rates of our suites to make sure they are appropriate relative to other hotels in our area. I will also share your feedback with the appropriate team regarding food and beverage selections at our hotel and will make the necessary changes to this. We hope you will give us another opportunity to provide you with a better experience. ... read more

Business response:

Theo, thanks for being our guest at Extended Stay America. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. Reviews such as yours mean a lot! We look forward to welcoming you back. Sincerely, General Manager