Extended Stay America - Philadelphia - Airport - Bartram Ave.

Business response:

Thank you for being our guest. We are glad to know your stay was overall good and you had a good night’s sleep. However, I am sorry that we fell short of your expectations. We regularly review the rates of our suites to make sure they are appropriate relative to other hotels in our area. I will also share your feedback with the appropriate team regarding food and beverage selections at our hotel and will make the necessary changes to this. We hope you will give us another opportunity to provide you with a better experience. ... read more

Business response:

Theo, thanks for being our guest at Extended Stay America. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. Reviews such as yours mean a lot! We look forward to welcoming you back. Sincerely, General Manager 

Business response:

Thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager 

Business response:

Thank you for rating your stay. We strive to provide an exceptional experience for every guest, but it seems we fell short while you were here. We hope to have another opportunity so we can make your next visit flawless in every respect. Sincerely, General Manager 

Business response:

Jakar, thank you for choosing us and for your review. We are pleased you overall had an enjoyable stay. We hope to have the opportunity to provide you with a better experience. Sincerely, General Manager 

Business response:

Thank you for sharing your kind review of Extended Stay America - Philadelphia - Airport - Bartram Ave. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager 

Business response:

Thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager 

Business response:

Thank you for being our guest at Extended Stay America - Philadelphia - Airport - Bartram Ave. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this while you were here. We appreciate your kind rating. Please come back and see us again soon. Sincerely, General Manager 

Business response:

Stephen, many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Philadelphia - Airport - Bartram Ave. Sincerely, General Manager