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Extended Stay America - Philadelphia - Airport - Bartram Ave.
- Hotels
- Philadelphia, PA
About this business
Location details
8880 Bartram Ave., Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Do not recommend!!! The hallways, elevator and room stank. It says its smoke free but it smelled like smoke and humid. Very strong odor. Everything is so old. The bathroom didn’t even have a mirror. It looked and felt like an abandon building.
Business response:
Dear Yanci, Thank you for sharing your feedback. We sincerely apologize for the issues you encountered with odors, cleanliness, and the condition of your room, and we understand how unpleasant this experience must have been. Your observations are very important, and we are actively addressing these concerns to improve maintenance and overall guest comfort. While we regret that your stay fell short of expectations, we hope you consider giving us another opportunity in the future, allowing us to provide a refreshed, more comfo... read more
Place was terrible the room wasn’t clean the tub was dirty also had bugs the smell in the overall building was also terrible staff was great but everything else wasn’t the check in was horrible they gave me a key to a room that wouldn’t open for me or staff this place needs work bad
Business response:
Dear Christine, We sincerely apologize for the challenges you experienced during your stay. It is disappointing to hear that your room did not meet expectations and that check-in difficulties added to the frustration. While we are glad our staff tried to assist, we understand this did not fully resolve the situation. Your feedback highlights areas where we need to improve, and we are taking steps to enhance cleanliness, maintenance, and overall guest experience. We regret the inconvenience and hope you will consider giving u... read more
the breakfast could of been a better selection. the towels and sheets were fresh.
Received 2 keys for my stay but one of them did not work. The lady at the desk was able to help. There’s a weird smell in the room almost like incense were lit.
never again when i arrived there was no clerk at the desk, gave it a little knocked. me and someone else was there waiting to check in for over 30 minutes. We both contacted the hotel someone was ringing the phone, but she wasnt there. She finally come out with a attitude about her job, and got the cards still wrong took another 30 to get in the rooms. Cards wasnt working, then the hallways are so nasty you can smell the animals, and the cigg smell ewwww. That is a lived in hotel do not book just nasty !
Not a place to stay with family Terrible place, the place stinks everywhere, the check-in area, the hallways, rooms. The rooms are dirty, broken ovens, dirty ranges, dirty sinks, the toilets flush sounds like a plane fly by. The doors don’t lock properly. The access cards, lock gets blocked quite frequently, had to visit the front desk to get it reprogrammed. Missing blankets, they were issued upon request, however the front desk asked me to come and collect it from the reception area. They were not delivered to the room, id... read more
Roaches We were in Philly for an event, booked this hotel online. After a 5.5 hour drive, we arrived at 2 pm, front desk, rudely, "no check ins until 3 pm." Not a big deal, couldve been nicer about it. Arrive back at 3 pm, they need $100 deposit. I was never made aware of this, UNTIL checking in. Front desk (manager), thankfully, was able to bypass the security deposit. (At this point, I was very thankful for that.) So, we get to our room a little after 3. (Always check for bed bugs and roaches) Out of the hotel by 515 pm, 5... read more
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Bartram Ave.
How is Extended Stay America - Philadelphia - Airport - Bartram Ave. rated?
Extended Stay America - Philadelphia - Airport - Bartram Ave. has a 2.7 star rating with 2,596 reviews.
When is Extended Stay America - Philadelphia - Airport - Bartram Ave. open?
Extended Stay America - Philadelphia - Airport - Bartram Ave. is open now. It will close tomorrow at 12:00 a.m.