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Extended Stay America - Philadelphia - Airport - Bartram Ave.
- Hotels
- Philadelphia, PA
About this business
Location details
8880 Bartram Ave., Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
awful, literally the worst. made reservations weeks in advance called and made sure check in was 18+ they confirmed it twice, we get there after a 6 hour car ride at 10:30 p.m and the worst employee i have ever witnessed took 5 minutes to get to the desk and then proceeded to tell me we weren’t allowed to check in due to being under 21, told her we called weeks in advance and she told us it didn’t matter and walked away.
Hotel is old, outdated, and in desperate need of renovation.
Nasty Stinky Hotel The hotel is nothing like the pictures. The was disgusting, nasty, stunk really bad through the hallways, old stinky carpet everywhere with stains on the floors throughout the hotel. Do not stay here. You have been warned.
One 1 staff member (who was very nice!). Had to sign a form at check-in promising no parties, outlining quiet hours, and explaining guest sign in--this implies that the establishment is often used as for hourly use or inappropriate activities. The used condoms in the parking lot implied the same. The lack of staff and worn down conditions of made the place feel unsafe. The all sharp-top iron fence around the building made the area feel unsafe.
There were roaches running around, tv was small, bed was not comfortable and flimsy. The shower/tub water pressure wasn't good. I would not comeback or recommend
Ni siquira nos quedamos, tuvimos que cambiarnos al hotel del frente
Business response:
Dear Giovanni, We’re truly sorry to hear that your experience led you to relocate before staying with us. This is certainly not the impression we want to leave, and we regret that we did not meet your expectations upon arrival. We would appreciate the opportunity to understand more about what led to your decision so we can address any concerns and make the necessary improvements. Your input is important to us, and we hope you’ll consider giving us another chance in the future to provide the stay you deserve. Sincerely, Hotel... read more
Real nasty I will not stay at this hotel never do not stay here
Business response:
Dear james, We’re truly sorry to hear that your experience did not meet expectations and regret that your stay was anything less than satisfactory. Cleanliness and guest comfort are top priorities for us, and we take your concerns very seriously. Your comments have been shared with our housekeeping and management teams for immediate review and corrective action. We understand your disappointment and sincerely apologize for any inconvenience caused. We hope to have the opportunity to provide a much-improved experience in the ... read more
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Bartram Ave.
How is Extended Stay America - Philadelphia - Airport - Bartram Ave. rated?
Extended Stay America - Philadelphia - Airport - Bartram Ave. has a 2.7 star rating with 2,596 reviews.
When is Extended Stay America - Philadelphia - Airport - Bartram Ave. open?
Extended Stay America - Philadelphia - Airport - Bartram Ave. is open now. It will close tomorrow at 12:00 a.m.