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Extended Stay America - Philadelphia - Airport - Tinicum Blvd
- Hotels
- Philadelphia, PA
About this business
Location details
9000 Tinicum Boulevard, Philadelphia, PA, 19153, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Woman at the front desk was very nice and the manager was awesome
Business response:
Mallory, thank you for the glowing review of Extended Stay America. It's a pleasure to know you had a wonderful stay with us and were impressed with our courteous associates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Okay for one night The service was nice. The bed however was hard as ever. There were fruit flies flying around, and hair in the tub. The smell of fabuloso was overwhelming😞 was nice to have a full fridge and a stove. Was only there for one night due to a flight issue.
Business response:
Kamilla, thank you for choosing to stay with us and for sharing your experience. We appreciate your feedback regarding areas where we could improvise. We apologize for anything other than a memorable experience, and we hope you will revisit the exceptional stay for which we are known. Thank you again for being our guest. Sincerely, Hotel Management
last minute stay The front desk seemed annoyed but was helpful for when they were able to come and assist me. Just thinking maybe they were having a bad day. However upon entering my room there was dust and clutter underneath the bed and when I was in the bathroom was appeared to be an earring and other things were in the sink trap however I was unable to reach them.
Business response:
Thank you for taking the time for a detailed evaluation of your stay. We are pleased you liked our front desk staff and their service. However, we are sorry for the cleanliness issues you encountered with our accommodations. We have addressed this with our housekeeping staff, and we are grateful for your patience and all of your valuable feedback. We hope you will stay with us again the next time you visit Philadelphia. Sincerely, Hotel Management
Is quite Smell like cigarate
Business response:
Hector, we appreciate you choosing our hotel and taking the time to share your concerns. We are pleased your overall stay with us was good. However, please accept our apologies for the disruption to your stay caused by the smell of smoke. Your feedback will be shared with our housekeeping team to be more diligent going forward. We hope you will stay with us another time so we can provide you with a more satisfying experience. Sincerely, Hotel Management
Had toilet problem
Ur was a great stay
Business response:
Anthony, thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Had bed bugs
Worst mist disgusting hotel I’ve ever stayed at. You couldn’t pay me to stay there ever again.
Business response:
Dear David, We are truly sorry to hear that your stay did not meet your expectations and apologize for the discomfort you experienced. We understand how upsetting it can be to encounter issues that affect your visit, and we regret that we fell short. Your feedback helps us identify areas in need of improvement, and we are committed to enhancing both our accommodations and services. We hope you might consider giving us another opportunity in the future, as we would welcome the chance to provide a more comfortable, welcoming, ... read more
Room wasn’t clean, bed was eh, breakfast offered was legit coffee and oatmeal and when we talked to staff about it, the one lady at the front called my husband a weirdo, said he was trespassing because he wasn’t on the reservation… when I had registered two adults for it. Told us she was going to call the police because we were annoying…NEVER AGAIN. ABOID AT ALL COSTS!!
Business response:
Dear Marissa, We are truly sorry to learn about the disappointing experience you described. It is understandable how upsetting this situation must have been, and we regret that your stay did not meet expectations. Please know your feedback is being taken seriously and will be used to ensure future visits are handled with greater care and professionalism. We hope you’ll consider giving us another chance to provide the welcoming, comfortable stay you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Airport - Tinicum Blvd
How is Extended Stay America - Philadelphia - Airport - Tinicum Blvd rated?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd has a 2 star rating with 2,850 reviews.
When is Extended Stay America - Philadelphia - Airport - Tinicum Blvd open?
Extended Stay America - Philadelphia - Airport - Tinicum Blvd is open now. It will close tomorrow at 12:00 a.m.