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Extended Stay America - Philadelphia - Cherry Hill
- Hotels
- Cherry Hill, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1653 E. State Hwy. No. 70, Cherry Hill, NJ, 08034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Average. Fine for a short stay but very unkempt and the staff is hard to find.
Business response:
Dear Guest, We sincerely apologize for the cleanliness issues and difficulty in reaching staff. We are addressing these concerns to ensure a more pleasant experience for our future guests. Your comments are valuable in helping us improve, and we appreciate you bringing this to our attention. We hope you will give us another opportunity to welcome you back for a better stay in the future!Sincerely,Hotel Management
Good
Business response:
Dear Guest, Thank you for your feedback and for taking the time to share your experience with us. We are glad to know that you had a good stay and appreciate your recognition. Our team works hard to ensure every guest has a comfortable and enjoyable visit, and your satisfaction means a lot. We look forward to welcoming you back to Extended Stay America soon. Sincerely,Hotel Management
Overall it was nice. My first night i noticed a small bug in the bathroom. I didn’t pay it no mind. The second night there were multiple smaller and a bigger bug. I called the front desk. My options were to check out at midnight when i saw them for a full refund . Check out in the morning for a discount or stay until my reservation was over. I chose to stay because I had no where else to go. The rest of the time went well.
Business response:
Dear Guest, Thank you for staying with us and sharing your concerns. Please accept our apologies for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of outside insects. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee no future issues. We regret the frustrations you experienced, and we are very grateful for your patience. Apart from this, we hope you had a pleasant time and wi... read more
Frequently asked questions about Extended Stay America - Philadelphia - Cherry Hill
How is Extended Stay America - Philadelphia - Cherry Hill rated?
Extended Stay America - Philadelphia - Cherry Hill has a 4.1 star rating with 1,024 reviews.
When is Extended Stay America - Philadelphia - Cherry Hill open?
Extended Stay America - Philadelphia - Cherry Hill is open now. It will close tomorrow at 12:00 a.m.