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Extended Stay America - Philadelphia - Cherry Hill
- Hotels
- Cherry Hill, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1653 E. State Hwy. No. 70, Cherry Hill, NJ, 08034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was nice quiet all amenities worked happy positive people
Business response:
Dear Afi, Thank you for including Extended Stay America in your travel plans and sharing your wonderful experience. We're thrilled to read that you find everything about us satisfying and that our hotel offers everything you need for a convenient stay. Your kind words are most appreciated, and we look forward to welcoming you back for another exceptional stay in the future.Sincerely,Hotel Management
The nerve We called Hotels.com when we were at the airport in Florida to inform them that our flight was delayed and we would arrive after 1AM. We asked if we would still be able to check in. They told us to call the hotel directly and was informed by the hotel that is wouldn't matter what time we arrived as long as we paid for the room. When we arrived at the hotel we were told that the room was closed due to a no show which meant we were not eligible for a room or our money back. We had to paybfor another room and only bec... read more
Business response:
Dear Hector, We sincerely apologize for the inconvenience during your recent stay. It is disappointing to hear about the miscommunication and the difficulties you encountered upon your late arrival. We understand how frustrating this must have been, especially after a long flight. We have taken your feedback seriously and will work to improve our check-in procedures and coordination with third-party booking platforms. We hope you will consider giving us another opportunity to provide you with a better experience in the futur... read more
Getting into the property was tricky due to construction. Hallway and room has a odd smell, like urine. Room itself has a layer of dust and clothing left by previous guests. I'll look for better on my next trip.
Business response:
Dear Glenn, We apologize for the inconvenience caused by the construction, and we regret that you encountered unpleasant odors and cleanliness issues during your stay. This does not reflect our standards, and we take your feedback seriously. Our team is working diligently to address these concerns and ensure a more pleasant experience for all our guests. We understand your decision to seek alternative accommodations for your next trip, but we hope you reconsider and give us another opportunity to provide you with a superior ... read more
When going from and arriving to the hotel, the main street has a medium barricade, so you have to plan routes in different directions. The room door did not open up normally, instead of the usual sliding the room key/card into the slot and pushing down on the door handle, it was pulling up. A fix that was not properly installed and then not fixed. The room was very dated and the kitchen needed to be redone. The heating/cooling system was loud in the room. This location is equivalent to a 2 star motel but changes like it’s a ... read more
Business response:
Dear Marcelo, Thank you for sharing your detailed feedback. We sincerely apologize for the inconvenience you encountered during your stay. We understand that the street access, door mechanism, and dated room amenities, including the loud heating/cooling system, affected your experience. We also regret that our breakfast offerings did not meet your expectations. Your comments are valuable to us, and we will address these issues to enhance our guests' experiences. We hope you will consider giving us another chance in the futur... read more
Too noisy in the room above me, people kicking and my bed was done, too old and damaged, requested for change of room, never come back to meet my request, too bad but every others furniture in the room was phenomenal
Business response:
Dear Olushola, We hope you will accept our apologies for the noise disturbances you experienced from fellow guests. We are deeply sorry that our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up and resolve everything to your total satisfaction; therefore, we are disappointed this was not your experience. We have noted your feedback regarding the bed and in-room furniture. We hope you will give us the opportunity to make it up to you on a fut... read more
Nice place
It’s quiet and everything is close an buses. Like it here staff is very nice an respectful an positive.
Business response:
Dear Afi, We are thrilled to read that you enjoyed your stay at Extended Stay America. It's wonderful to know that you found our location convenient and appreciated the positive attitude of our staff. Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay. Thank you for choosing to stay with us.Sincerely,Hotel Management
Loved EVERYTHING ABOUT THE PROPERTY AN STAFF BIG ROOM AN ALOT OF SPACE FOR THINGS AND QUIET AN CALM
Frequently asked questions about Extended Stay America - Philadelphia - Cherry Hill
How is Extended Stay America - Philadelphia - Cherry Hill rated?
Extended Stay America - Philadelphia - Cherry Hill has a 4.1 star rating with 1,006 reviews.
When is Extended Stay America - Philadelphia - Cherry Hill open?
Extended Stay America - Philadelphia - Cherry Hill is open now. It will close tomorrow at 12:00 a.m.