Extended Stay America - Philadelphia - Exton

Business response:

Michelle, thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management 

Business response:

Thank you for your feedback. We here at Extended Stay America take great pride in providing excellent customer service. Housekeeping varies by rate plan and length of stay. Daily housekeeping is available for a nominal fee. Fresh towels can be exchanged at the frontdesk anytime. We look forward to serving you in the near future. 

Business response:

Thanks for being our guest at Extended Stay America. We are glad to know you had a good time here and were satisfied with all that we offer. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Allen, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Rizwan, all of us at Extended Stay America appreciate your nice rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

William, we appreciate you taking the time to share your nice rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Thanks for evaluating your stay. We are glad to read you liked our overall service and location. Having said that, we are sorry for the inconvenience you experienced while here. Your concern will be shared with the respective team so that corrective measure can be taken. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your feedback. We are pleased your overall stay with us was satisfactory. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management