This profile has been claimed by the business owner or representative.
Extended Stay America - Philadelphia - Horsham - Dresher Rd.
- Hotels
- Horsham, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
537 Dresher Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not as clean and we'll kept as I like to see. The staff was friendly and helpful.
Business response:
Mark, thank you for staying at our hotel. Although you were impressed with our courteous associates, we are sorry for the cleanliness issue you experienced. Your feedback has been shared with the housekeeping team. Thanks again, and we hope to host you back in the future for a much better experience. Sincerely, Hotel Management
I enjoyed the overall atmosphere very comfortable room was very nice my wife loved it and so did I very clean no smell of any kind
Business response:
Thank you for evaluating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your stay with us. We appreciate your business and hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
The best part about this property was the staff and convenient location. The Staffs were very welcoming and pleasant. My least favorite part of this property was the cleanliness. The room was a bit dusty and the sheets need to be replaced if there are stains and or holes on them besides that the property is still well maintained.
Business response:
Thank you for posting a review of your stay. We are glad to know you loved our courteous associates and that our location was perfect for your needs. However, we apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management
The room had a funny smell as soon as i walked in..
Business response:
Thank you for being our guest and for sharing your feedback. We apologize for the smell issue you experienced during your stay. We work hard to provide a clean and comfortable environment and we are sorry if the smell compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Thank you again for your candid feedback and we hope to welcome you back in the future. Sincerely, Thank you for being our guest and for sharing your feedback. We apo... read more
Accommodating for last minute change of plans Although staff was accommodating, courteous and welcoming, overall feel of hotel was below expected standards. Room specifically had a poor odor and bedsheets were stained with a black substance. The hotel provided shelter for the evenings, and located across from a welcoming field of trails, but the feel of the hotel was disappointing. Morning breakfast provided only prepackaged options in which contained nuts, milk and other allergen items. Coffee and hot tea were the only avai... read more
Business response:
Thank you for evaluating your stay. We are pleased to know you were impressed by our friendly staff and that our location was ideal for your needs. However, we are sorry for the issues you experienced during your visit. Your feedback with regards to the cleanliness has been shared with the housekeeping team to be more diligent in their work ensuring that such mistakes are not repeated. Also, your concerns with regards to the grab-and-go breakfast has been shared with our brand leaders to determine new offerings. Thanks again... read more
The hotel is very efficient. While it could have been a little cleaner they were able to offer cooking tools, very close to the Walmart and willow groove mall.
Business response:
Thanks for being our guest at Extended Stay America. We are pleased to know our location was ideal for you and that you were overall satisfied with your stay with us. We have shared your concern with our housekeeping team. It was a pleasure to have you here, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
Room had an unpleasant smell. Comfort on bed was not neatly on bed. I looked for ice machine but couldn't find it. The room was comfortable. Television channels were satisfactory. Employees were pleasant.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know your stay with us was satisfactory and that you were impressed with our courteous service. We have shared your concern regarding the odor issue with our housekeeping team to be more diligent going forward. We would like to inform you that, as we have a full-size refrigerator which includes ice trays for your convenience, we do not have ice machines on our property. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hot... read more
When i checked in the front desk was very nice & helpful. I was super early for check in time & front desk had no problem checking if any rooms were clean for me. Luckily there was & i was checked in with ease. Rooms were super clean, smelled clean & overall a very pleasant stay.
Business response:
Dae, it was a pleasure having you as our guest at Extended Stay America. We’re thrilled to know you were pleased with the service provided by our front desk staff and that you loved your well-maintained room. Thanks for allowing us to be of service. We hope to have the pleasure of doing so again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Dresher Rd.
How is Extended Stay America - Philadelphia - Horsham - Dresher Rd. rated?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. has a 4.2 star rating with 1,288 reviews.
When is Extended Stay America - Philadelphia - Horsham - Dresher Rd. open?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. is open now. It will close tomorrow at 12:00 a.m.