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Extended Stay America - Philadelphia - Horsham - Dresher Rd.
- Hotels
- Horsham, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
537 Dresher Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quiet. Convenient at kitchen. Staff is kind.good locatuon
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you enjoyed your comfortable suite and fully equipped kitchen, along with the service of our team. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts and we'll be sure to share your compliments with them. We hope to see you again soon! Sincerely, Hotel Management
Good, but smelly. Customer service was wonderful; the room smelled a bit off and was slightly unkept in certain areas. Other than that, it was a good stay!
Business response:
John, thank you for staying at our hotel. We are glad to know you were impressed with our associates and had a pleasant time with us. However, we are sorry for the cleanliness issue you experienced in your room. Your feedback has been shared with the housekeeping team to be more diligent with their efforts. We hope to have another opportunity to welcome you back soon for an even better experience. Sincerely, Hotel Management
Nah zur Verkehrsanbindung Das Hotel braucht eine Renovierung. Das Frühstück war nicht das Frühstück wie üblich.
Business response:
Thank you for being our guest. Although you liked our location, we are sorry our hotel was not up to your expectations. Your comments will be shared with the people in our organization who are responsible for formulating plans for future renovations. Also, we have taken note of your comments with regards to our grab-and-go breakfast and will be discussed with our Brand Leaders in an effort to improve our selections. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Business response:
Angelo, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
When we arrived the woman checking us in was so nice and welcoming. It made me feel like we had stayed there many times. The room was nice. All staff that we saw were friendly
Business response:
Kathy, thank you for staying at Extended Stay America. We are delighted you liked our courteous service and your comfortable room. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
It was nice, what you expect
Business response:
Katherine, thank you for sharing your stay experience at Extended Stay America with other fellow travelers online. It means a lot for us to learn that we exceeded your expectations with our service and comfortable accommodations. We appreciate you recommending us to others and look forward to welcoming you back soon! Sincerely, Hotel Management
There was stuff under the bed, so the room couldnt have been cleaned the right way.
Business response:
Thank you for choosing to stay with us. We’re sorry for the cleanliness issue you encountered in your room. Please be assured that we have shared your feedback with our housekeeping team, and we’re working with them in order to be more diligent with our efforts moving forward. We hope this did not overshadow your otherwise positive experience with us and that you will choose us again in the future. Sincerely, Hotel Management
Caring guest Cleaning could be better but when we leave the cleaner will be happy that I scrubbed bathroom & shower and tub. REALLY CLEANED. Drains were clogged & when asked desk didn’t have any so I fixed it myself (yes me, not hubby) took apart & cleaned. Now I have water drainage & don’t have to use plunger when showering. Cleaned kitchen area well too either hire more help or train better or both. I’m in hospitality business myself along with my 2 sons. The oldest runs the Hilton hotel & before that Marriott extended sta... read more
Business response:
Karen, thank you for taking time to share your feedback. Please accept our apologies for the difficulties you had in your room. Please be assured that we have shared your feedback with the concerned teams, and we’re are working on our procedures to improve our services and facilities. We appreciate you for all the efforts and feedback. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Dresher Rd.
How is Extended Stay America - Philadelphia - Horsham - Dresher Rd. rated?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. has a 4.2 star rating with 1,315 reviews.
When is Extended Stay America - Philadelphia - Horsham - Dresher Rd. open?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. is open now. It will close tomorrow at 12:00 a.m.