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Extended Stay America - Philadelphia - Horsham - Dresher Rd.
- Hotels
- Horsham, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
537 Dresher Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was nice, what you expect
Business response:
Katherine, thank you for sharing your stay experience at Extended Stay America with other fellow travelers online. It means a lot for us to learn that we exceeded your expectations with our service and comfortable accommodations. We appreciate you recommending us to others and look forward to welcoming you back soon! Sincerely, Hotel Management
There was stuff under the bed, so the room couldnt have been cleaned the right way.
Business response:
Thank you for choosing to stay with us. We’re sorry for the cleanliness issue you encountered in your room. Please be assured that we have shared your feedback with our housekeeping team, and we’re working with them in order to be more diligent with our efforts moving forward. We hope this did not overshadow your otherwise positive experience with us and that you will choose us again in the future. Sincerely, Hotel Management
Caring guest Cleaning could be better but when we leave the cleaner will be happy that I scrubbed bathroom & shower and tub. REALLY CLEANED. Drains were clogged & when asked desk didn’t have any so I fixed it myself (yes me, not hubby) took apart & cleaned. Now I have water drainage & don’t have to use plunger when showering. Cleaned kitchen area well too either hire more help or train better or both. I’m in hospitality business myself along with my 2 sons. The oldest runs the Hilton hotel & before that Marriott extended sta... read more
Business response:
Karen, thank you for taking time to share your feedback. Please accept our apologies for the difficulties you had in your room. Please be assured that we have shared your feedback with the concerned teams, and we’re are working on our procedures to improve our services and facilities. We appreciate you for all the efforts and feedback. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Need to work on striving for those 10’s. Need to check stairs for trash more often. Richardo is super nice & always makes you smile & laugh. He is great @ front desk
Business response:
Karen, thank you for being our guest at Extended Stay America. We are happy to know you were impressed by the service provided by Richardo. We will be sure to share your compliments with him for taking good care of you. We have taken a note of your feedback with regards to our cleanliness as it helps us to enhance our future guests’ experiences. Sincerely, Hotel Management
Oversll good stay, just need better cable channels
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you had an amazing stay. We have taken a note of your feedback and discussed it with the concerned team to enhance our future guests’ experiences. On behalf of everyone here, we invite you to visit us again. Sincerely, Hotel Management
Constructive help Location is great. I cleaned our room. A little training goes a long way. More smiles at front desk would be nicer & paying more attention to details is appreciated. I’m in service business myself and no one is striving for those “10s”
Business response:
Thank you for taking the time to give us your feedback. We are happy to know you liked our ideal location, but we are sorry for the service issues you had and the inconvenience it may have caused. We appreciate your comments as they will only help us improve. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Sincerely, Hotel Management
Business response:
Damarilis, thank you for your generous rating. We are glad you had a great stay and enjoyed all aspects of our hotel. We look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Dresher Rd.
How is Extended Stay America - Philadelphia - Horsham - Dresher Rd. rated?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. has a 4.2 star rating with 1,288 reviews.
When is Extended Stay America - Philadelphia - Horsham - Dresher Rd. open?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. is open now. It will close tomorrow at 12:00 a.m.