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Extended Stay America - Philadelphia - Horsham - Dresher Rd.
- Hotels
- Horsham, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
537 Dresher Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dirty room The bathroom was dirty with toothpaste on the mirror and a picture frame. The underside of the sink hadn’t been dusted in awhile. There was also a very odd smell in the hall.
Business response:
Thank you for being our guest. We're truly sorry your room was not in the spotless condition it should have been when you arrived. We are already taking steps to ensure oversights such as this do not happen again. We hope you will consider giving us a second chance the next time you are in our area. Sincerely, Hotel Management
This was a last minute booking. Affordable, in comparison to the rest of the area, and clean.
Business response:
John, thank you for choosing Extended Stay America. It is our goal to deliver a great value at a fair price, and we like hearing that we have accomplished just that. We’re also thrilled to know you were pleased with the cleanliness of our hotel. Thank you again for your review. We hope to see you soon! Sincerely, Hotel Management
Business response:
Rickey, thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Bare bones accommodations--no frill experience Upon arrival, desk clerk was all business. This place will give you what you need, but you have to go to the desk to ask, and then someone is not always there. Had to sleep with the comforter (which I never like to do) because it was that or the thin sheet. And the worst of all--we're left with bug bites all over our bodies. Don't know what kind of bugs and don't want to think the worst--perhaps fleas as it is a pet-friendly hotel. Breakfast was weak coffee and vendor-wrapped mu... read more
Business response:
Thank you for your review of your stay. We apologize for not living up to your expectations, and we appreciate you taking the time to provide specifics about the problems that inconvenienced you. Your valuable feedback will be shared with our team to prevent such mistakes going forward. We hope you will give us another opportunity to prove we can do better on your next trip to this area. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Comfortable stay First room was dirty. Went to the front desk and told them and they changed my room right away. Second room was great!
Business response:
Lisa, our thanks for reviewing your stay at Extended Stay America. We are pleased to know you liked your second room and that our front desk team made it for your total satisfaction. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Quiet neighborhood Not a lot of noise, quiet, roads were not busy and close enough to malls and restaurants.
Business response:
Thanks for the excellent feedback. We are thrilled to read you liked our convenient location which is close to many restaurants and other spots of interest. On behalf of everyone here at Extended Stay America, we invite you to stay with us again. Sincerely, Hotel Management
Class reunion Large room and bath. Staff were very friendly. It would be nice to have a recliner in the room instead of a chair. Overall a very good stay.
Business response:
Thank you for the wonderful review of Extended Stay America and for sharing your experience with fellow travelers. We're delighted our hotel was perfect for your class reunion and that you were pleased with your suite and our exceptional service. Thanks for taking time out of your busy day to recognize our efforts. We hope to welcome you again soon! Sincerely, Hotel Management
Small, smaller Although there is no smoking signs of smoking was in the room it was a small room. and a small television from far away I really couldn't see the television 32 in The bed was very uncomfortable and small for a Queen was really small
Business response:
Roger, thank you for staying with us and for taking the time to share your concerns. Please accept our apologies for failing to meet your needs. We hope you will give us a chance to welcome you back and experience our hotel the way it should have been during your visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Dresher Rd.
How is Extended Stay America - Philadelphia - Horsham - Dresher Rd. rated?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. has a 4.2 star rating with 1,315 reviews.
When is Extended Stay America - Philadelphia - Horsham - Dresher Rd. open?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. is open now. It will close tomorrow at 12:00 a.m.