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Extended Stay America - Philadelphia - Horsham - Dresher Rd.
- Hotels
- Horsham, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
537 Dresher Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I saw a couple of bugs in the room. The floor in the bathroom was lifting up. The AC was noisy..
Business response:
Thanks for evaluating your visit to our hotel. We are glad to know you had an overall pleasant stay with us. However, we apologize for the issues you had while in your room. Your feedback has been discussed with our housekeeping and maintenance teams in an effort to improve our service and facilities going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
I checked in very late they were very understanding and had no problem with it I got to the room the room was beautiful bathrooms were clean I definitely would stay again and again and would recommend this place to anybody traveling through the area
Business response:
Michele, thanks for the wonderful feedback. We are glad to know you had a good time here and were satisfied with all that we offer. It was a pleasure hosting you at Extended Stay America, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your feedback. We are pleased you were satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
John, thank you for being our guest and for sharing your feedback. We are happy you enjoyed your overall stay. However, we are sorry we missed meeting some of your expectations and regret if any inconvenience caused. Thanks again, and we hope you will visit us when in our area. Sincerely, Hotel Management
Comfortable and clean Hotel was comfortable and clean. Breakfast was inadequate for anything to be called free breakfast. There was hot coffee, hot tea, and hot coca. No juices at all. And breakfast consisted of make your own oatmeal and breakfast bars. If people asked they would eventually bring out a tray of dry individual package muffins (I did not know they even had the muffins until after after a couple days when I was there and someone staying for a longer than I were complaining about them doing that. And they brought... read more
Business response:
Thank you for staying at our hotel. We are happy to know you liked our clean property and that you had an overall pleasant stay. However, we are sorry for the service issue and that you were unhappy with our breakfast offerings. We have shared your feedback with our entire team and will use it as a training tool to improve our performance moving forward and also have shared with our Brand Leaders to assist them when determining new offerings for future implementation in regard to breakfast specifics. Thanks again, and we hop... read more
Business response:
Charlton, thanks so much for staying at Extended Stay America and for the feedback. We are glad to read you had a comfortable stay and that we met and exceeded all of your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
My visit in Philly It was my first time at this hotel and i enjoyed it.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know all went great during your visit and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to seeing you again soon. Sincerely, Hotel Management
Only problem I could not get the shower water hot enough.
Business response:
Helan, thanks for being our guest. We are glad to read you had an overall pleasant visit. Having said that, we are sorry for the maintenance issue you had while here. Please be ensured that corrective actions are being taken. We hope that you'll give us another chance and consider staying with us again in the future. Sincerely, Hotel Management
Business response:
James, wow - thanks for the five-star review of Extended Stay America. We are thrilled to see you had a fantastic stay and enjoyed everything we offer. On behalf of everyone here, we invite you to visit us again the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Dresher Rd.
How is Extended Stay America - Philadelphia - Horsham - Dresher Rd. rated?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. has a 4.2 star rating with 1,315 reviews.
When is Extended Stay America - Philadelphia - Horsham - Dresher Rd. open?
Extended Stay America - Philadelphia - Horsham - Dresher Rd. is open now. It will close tomorrow at 12:00 a.m.