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Extended Stay America - Philadelphia - Horsham - Welsh Rd.
- Hotels
- Horsham, PA
About this business
Location details
114 Welsh Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location. The staff really cares about the guests too!
Breakfast was advertised but it was nothing more than a choice of pre packaged snacks. No ice machine available. Small tv. Hallway smelled like smoke. No coffee pot in the room.
Business response:
Dear Shelah, We apologize for any confusion regarding our breakfast offerings, which currently consist of grab-and-go items. We understand your concerns about the absence of an ice machine, small TV, hallway odor, and lack of in-room coffee pots. Your comments have been shared with our team to improve these areas. We appreciate your honesty and are committed to enhancing guest comfort. We hope to welcome you back and provide a better experience in the future. Sincerely, Hotel Management
The staff is awesome and the rooms are very clean.
Business response:
Dear DOMINIC, Thank you for your wonderful feedback. We’re delighted to hear that you found our staff awesome and the rooms very clean. Providing excellent service and maintaining a spotless environment are top priorities for us, and your kind words motivate our entire team. It’s always rewarding to know our efforts contribute to a great stay for our guests. We truly appreciate you choosing Extended Stay America and look forward to welcoming you again soon. Sincerely, Hotel Management
The rooms are quite and comfortable and clean and the staff are friendly and very helpful
Great staff
Business response:
Dear Toya, We are so happy to hear that our team made a positive impression during your stay! Providing warm and attentive service is something we take great pride in, and it is wonderful to know you felt well cared for. Thank you for sharing your experience and for choosing Extended Stay America. We look forward to welcoming you back soon for another pleasant visit! Sincerely, Hotel Management
Always my first choice when looking for a place.
Business response:
Dear Guest, Thank you so much for your kind words and for choosing Extended Stay America as your first choice when looking for a place to stay. We are truly honored to be your preferred hotel and are delighted to hear that we consistently meet your expectations. Our team works hard to provide a comfortable and welcoming environment for all our guests, and your positive feedback motivates us to keep improving. We look forward to continuing to serve you with the same level of care and dedication on your future visits. Sincerel... read more
Nice property and great staff
The location and staff were wonderful. The heater made noise all night, every night, and most of the wall plugs were loose. Both my husband and I use C Pap machines, so it was a little iffy if our machines were going to stay plugged in all night.
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Welsh Rd.
How is Extended Stay America - Philadelphia - Horsham - Welsh Rd. rated?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. has a 3.2 star rating with 2,300 reviews.
When is Extended Stay America - Philadelphia - Horsham - Welsh Rd. open?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. is open now. It will close tomorrow at 12:00 a.m.