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Extended Stay America - Philadelphia - Horsham - Welsh Rd.
- Hotels
- Horsham, PA
About this business
Location details
114 Welsh Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I appreciate this. Great staff, great service, clean and just what I need every time.
Business response:
Dear Sehwan, Thank you for your kind words and continued support. We’re thrilled to know that our staff, service, and cleanliness consistently meet your expectations and provide exactly what you need during each stay at Extended Stay America. It’s always our goal to deliver a comfortable and welcoming experience, and it’s incredibly rewarding to hear we’ve earned your trust. Your satisfaction means a great deal to our entire team, and we truly appreciate your loyalty. We look forward to continuing to serve you with the same ... read more
Really good
Was not bad for the price, it was in a quiet area which was good with lots of shopping options. The room was standard nothing fancy, it was clean for the most part. There are a lot of homeless people living there but it really was not an issue for me I felt safe. Door keys never work but staff was helpful with that. The place needs a bit updating but I was only in town for a few days so it worked for me. Dog friendly was a plus!
Business response:
Dear Mary, Thank you for taking the time to share your experience. We’re glad to hear that you found the location convenient, the area quiet, and appreciated our dog-friendly policy. It’s great to know our staff was helpful during your stay, especially with the key issue. We also appreciate your understanding regarding the room condition and are actively working on updates to enhance the overall guest experience. Your comfort and safety are very important to us, and we’re pleased you felt secure throughout your visit. Thank ... read more
Two small pillows I like more than two pillows and large the window curtains was falling apart!
Business response:
Dear George, We apologize for the inconvenience caused by the limited pillow selection and the condition of the window curtains. Your comfort is very important to us, and we understand how these details can affect the overall quality of your stay. We’ve shared your comments with our housekeeping and maintenance teams to ensure these issues are promptly addressed. If additional pillows or room adjustments are ever needed, our front desk team is always happy to assist. We appreciate your input and look forward to providing a b... read more
Always a pleasant stay at this location.
There is no common area to sit and visit with friends or other travelers. There is only 1 chair in the room to sit in, and for the first 2 days there wasn't any desk chair to sit at the desk. The elevator made some very unnerving noise when stopping at the 3rd floor and the lobby.
Business response:
Dear Charles, Thank you for sharing your experience. We regret that the layout and in-room seating did not meet your expectations and that the absence of a desk chair upon arrival caused inconvenience. Additionally, we understand how concerning elevator noise can be and will share your observations with our team for review. Your feedback is truly appreciated as we work to improve comfort and functionality. We hope to welcome you again under better circumstances. Sincerely, Hotel Management
Good staff, but building not the best kept. Close to shopping and restaurants. I would stay here again.
Business response:
Dear James, We're pleased that our team made a positive impression and that the convenient location, near shopping and dining, added to your stay. While we recognize that there is room for improvement in the building's upkeep, we appreciate your understanding. We're glad you'd return to Extended Stay America and look forward to welcoming you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Welsh Rd.
How is Extended Stay America - Philadelphia - Horsham - Welsh Rd. rated?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. has a 3.2 star rating with 2,265 reviews.
When is Extended Stay America - Philadelphia - Horsham - Welsh Rd. open?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. is open now. It will close tomorrow at 12:00 a.m.