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Extended Stay America - Philadelphia - Horsham - Welsh Rd.
- Hotels
- Horsham, PA
About this business
Location details
114 Welsh Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
An easy walkable area to all sorts of places.
Great location for shopping and eating.
Business response:
Dear DOMINIC, Thank you for sharing your experience and highlighting the key features of our hotel. We’re glad you enjoyed the convenience of being close to great spots for dining and shopping. It's one of the things our guests love most! At Extended Stay America, we’re happy to offer a stay that keeps you connected to everything you need. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Had some issues with the plumbing in the kitchen and bathroom faucets. They would leak whenever i turned them on
Business response:
Dear Thomas, Thank you for rating your recent stay with us and for sharing details about your visit. We seek to provide an exceptional experience for each guest; therefore, we regret that your bathroom and kitchen did not meet your expectations. We apologize for any inconvenience you experience. We will address these with our team and appreciate you bringing these observations to our attention. We hope you will give us another chance to provide you with the outstanding stay you deserve. Sincerely, Hotel Management
Good location. The staff really cares about the guests too!
Breakfast was advertised but it was nothing more than a choice of pre packaged snacks. No ice machine available. Small tv. Hallway smelled like smoke. No coffee pot in the room.
Business response:
Dear Shelah, We apologize for any confusion regarding our breakfast offerings, which currently consist of grab-and-go items. We understand your concerns about the absence of an ice machine, small TV, hallway odor, and lack of in-room coffee pots. Your comments have been shared with our team to improve these areas. We appreciate your honesty and are committed to enhancing guest comfort. We hope to welcome you back and provide a better experience in the future. Sincerely, Hotel Management
The staff is awesome and the rooms are very clean.
Business response:
Dear DOMINIC, Thank you for your wonderful feedback. We’re delighted to hear that you found our staff awesome and the rooms very clean. Providing excellent service and maintaining a spotless environment are top priorities for us, and your kind words motivate our entire team. It’s always rewarding to know our efforts contribute to a great stay for our guests. We truly appreciate you choosing Extended Stay America and look forward to welcoming you again soon. Sincerely, Hotel Management
The rooms are quite and comfortable and clean and the staff are friendly and very helpful
Great staff
Business response:
Dear Toya, We are so happy to hear that our team made a positive impression during your stay! Providing warm and attentive service is something we take great pride in, and it is wonderful to know you felt well cared for. Thank you for sharing your experience and for choosing Extended Stay America. We look forward to welcoming you back soon for another pleasant visit! Sincerely, Hotel Management
The location and staff were wonderful. The heater made noise all night, every night, and most of the wall plugs were loose. Both my husband and I use C Pap machines, so it was a little iffy if our machines were going to stay plugged in all night.
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Welsh Rd.
How is Extended Stay America - Philadelphia - Horsham - Welsh Rd. rated?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. has a 3.2 star rating with 2,267 reviews.
When is Extended Stay America - Philadelphia - Horsham - Welsh Rd. open?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. is open now. It will close tomorrow at 12:00 a.m.