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Extended Stay America - Philadelphia - Horsham - Welsh Rd.
- Hotels
- Horsham, PA
About this business
Location details
114 Welsh Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was definitely a place I could sleep. Pretty much every towel in the room had dirt on it, the shower drain wasn’t really draining, and there was hair all over the bathroom counter when I got to the room. I will say, the heat settings on the AC were great and being walkable to the nearest Wawa was very convenient.
Business response:
Dear Muna, Thank you for staying with us and sharing your review. We’re sorry to hear that cleanliness and maintenance issues impacted your visit, as this falls short of the standards we aim to uphold. Your comments have been shared with our housekeeping team to focus on more thorough room checks to ensure a fresher, more comfortable environment for future guests. On a positive note, we’re glad you found the room temperature comfortable and the location convenient. We hope you will allow us another opportunity to provide a m... read more
Nice area. Staff very nice
Staff is great. Close to stores
Nice place. Great staff
Great staff nice place
Staff members very helpful
Nice place great staff
Clean.
Business response:
Dear Nashir, Thank you for sharing your feedback! We are delighted to hear that you found your room clean and enjoyed your stay. Our team works hard to maintain a welcoming and comfortable environment, and it is wonderful to know their efforts made a positive impression. We look forward to welcoming you back soon for another enjoyable experience at Extended Stay America. Sincerely, Hotel Management
The wait staff was very friendly and helpful. The coffee in the morning was good, but if you didn't get there before 8, the muffins and cereal bars were gone...the vultures are thorough. The Internet is a bit sluggish, but worked enough to accomplish your task. The bed was pretty firm, which was ok for me, but if you like a soft bed, you may want to call ahead to see if they have a room with a softer variety. It has a great location, with plenty of restaurants and businesses to get anything you need (including a Wawa right a... read more
Business response:
Dear Ronald, Thank you for choosing Extended Stay America and sharing your experience. We’re glad to hear that our wait staff was friendly and helpful. We also appreciate your comments about the morning coffee. It’s wonderful to know you enjoyed our convenient location and the nearby restaurants and businesses. Your feedback regarding breakfast availability and the internet is important to us, and we will share it with our team as we continue to improve our guest experience. We hope to welcome you back for another enjoyable ... read more
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Welsh Rd.
How is Extended Stay America - Philadelphia - Horsham - Welsh Rd. rated?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. has a 3.2 star rating with 2,351 reviews.
When is Extended Stay America - Philadelphia - Horsham - Welsh Rd. open?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. is open now. It will close tomorrow at 12:00 a.m.