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Extended Stay America - Philadelphia - Horsham - Welsh Rd.
- Hotels
- Horsham, PA
About this business
Location details
114 Welsh Rd., Horsham, PA, 19044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean room great staff
Business response:
Dear Guest, We are very glad you found your room to be relaxing and very comfortable. Fresh accommodations are the foundation for a great stay, and we are glad that we could provide this for you. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for staying at Extended Stay America. We hope you will be back to see us again soon. Sincerely, Hotel Management
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Pet friendly and they have a well maintained dog relief area. Front desk staff were very pleasant.
Business response:
Dear Guest, We are delighted to hear that you and your pet had a comfortable and enjoyable stay with us at Extended Stay America. Providing a welcoming environment for both guests and their pets is very important, and it’s great to know the designated outdoor area met your expectations and was well maintained. It is also wonderful to hear that our front desk team made a positive impression. We truly appreciate your feedback and would love the opportunity to welcome you and your pet back to Extended Stay America for another p... read more
Last minute booking staff was very accommodating & professional. Room was clean bed comfortable. Breakfast was a hit or miss Im a fruit person so thats the only thing I would suggest. Overall good stay
I had a surprisingly awesome stay at this hotel and would absolutely recommend it to anyone traveling on a budget. While it’s not a luxury property, it delivers exactly what it promises—and does so very well. The room was clean, comfortable, and thoughtfully maintained. The bed was cozy, the linens were fresh, and everything felt well cared for. I especially appreciated the attention to cleanliness, which is often my top concern when booking a hotel. The manager & staff were genuinely friendly and helpful throughout my stay.... read more
Business response:
Dear Guest, We truly appreciate you taking the time to share such a thoughtful and detailed review. It is wonderful to know your stay exceeded expectations and that you found the room clean and well-maintained, as well as the overall value to be worthwhile. We are especially pleased that our team made a positive impression, as providing a welcoming and supportive experience is very important to us. It is also great to know that the location added convenience to your visit. Your kind words mean a lot to our entire team, and w... read more
Everything was good
Floor was super sticky it made our shoes sound like suction cups. When we brought it up to the front desk we were met with "yea sorry we a short staffed on cleaners". I asked to be moved to a different room and they stated they would have to charge me more. We declined and stayed in the room. We then got a noise complaint for our tv being too loud because we were trying to drown out our neighbors activities. Maybe we caught them on a bad night.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are truly sorry to hear about the condition of your room upon arrival and how uncomfortable that must have felt. It’s also concerning that when you reached out for assistance, the response you received did not reflect the level of care and flexibility we aim to provide. We understand how surrounding noise can further impact your ability to relax, and your feedback has been clearly noted for review. We appreciate you bringing these concerns to our attentio... read more
Frequently asked questions about Extended Stay America - Philadelphia - Horsham - Welsh Rd.
How is Extended Stay America - Philadelphia - Horsham - Welsh Rd. rated?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. has a 3.2 star rating with 2,468 reviews.
When is Extended Stay America - Philadelphia - Horsham - Welsh Rd. open?
Extended Stay America - Philadelphia - Horsham - Welsh Rd. is open now. It will close tomorrow at 12:00 a.m.