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Extended Stay America - Philadelphia - Malvern - Great Valley
- Hotels
- Malvern, PA
About this business
Extended Stay America Hotel Philadelphia - Malvern - Great Valley is located at 300 N Morehall Rd # 29, Malvern, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
300 Morehall Rd., Rte. 29, Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
relatively clean room, mini kitchen available. with full size refrigerator and ice cube trays to make normal full size ice cubes, decent size bathroom with decent size towels. comfortable bed AND LOUNGE CHAIR, ADJUSTABLE. BREAKFAST NOT THAT GOOD, SOMEWHAT MEAGER. SERVICE AT FRONT DESK FRIENDLY. EASY TO FIND LOCATION OF HOTEL OFF MAJOR HIGHWAY
Business response:
Thank you for being our guest and for recognizing our front desk staff. We are pleased to know you liked our well-equipped accommodations and had a pleasant stay with us. However, we are sorry that the breakfast offerings were not up to your likings. Your feedback has been discussed with our Brand Leaders so they have knowledge of our guests' desires regarding grab-and-go breakfast choices and assists them in determining new future offerings. Thanks again for your review, and please consider staying with us again. Sincerely... read more
Mediocre experience
Business response:
Thank you for being our guest and for review your experience. We regret to have missed the chance to provide you with a perfect stay. Please give us another chance to prove that we are committed to providing excellent guest experience. Sincerely, Hotel Management
Business response:
Phanidhar, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Convenient. Large room. Lots of room to spread out. Refrigerator and microwave make healthy living easier. Great staff.
Business response:
Thanks for choosing Extended Stay America. We are delighted to know you loved your fully equipped room and also appreciated our friendly staff. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Comfy web slinger Staff was very friendly upon arrival. Room looked exactly like website. My only issue was a huge spider made a web right at the lamppost which my pillow was near and woke up to that sight. Other than that, bed was comfy and I slept great!! The spider was another thing.
Business response:
Our thanks for reviewing your stay at Extended Stay America. We are glad you liked many aspects of your stay with us, but we are sorry for the cleanliness issues you experienced. Please know your feedback has been shared with the housekeeping team to ensure a review of our processes. We hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Just average It’s was ok a little far from the expo center. Didn’t have much of a breakfast.
Business response:
Richard, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Business response:
Thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Disappointed This was just one night stay. I was disappointed that when I went to take a bath, there was no plug to hold the water in. Most tubs have a plug so one cold take a bath. Also, not sure why there would not be a hair dryer in the bathroom, for those like me who book last minute with not much with them. Last the cleaning service should check under beds & behind furniture for left behind items. There were 3 socks under my bed and a candy wrapper behind the end table. Also, the light in the room was burnt out.
Business response:
Michelle, thanks for sharing your feedback online. Although you had an overall pleasant stay, we sincerely apologize for the issues you encountered in your room while being here. We are sure this was a result of miscommunication between our Housekeeping and Front Office Departments since a suite should not be made available for occupancy until the cleaning process is complete. Your feedback is shared with the respective teams to be more diligent with their duties going forward. Please give us a chance to redeem ourselves on ... read more
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Great Valley
How is Extended Stay America - Philadelphia - Malvern - Great Valley rated?
Extended Stay America - Philadelphia - Malvern - Great Valley has a 4.2 star rating with 860 reviews.
When is Extended Stay America - Philadelphia - Malvern - Great Valley open?
Extended Stay America - Philadelphia - Malvern - Great Valley is open now. It will close tomorrow at 12:00 a.m.