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Extended Stay America - Philadelphia - Malvern - Great Valley
- Hotels
- Malvern, PA
About this business
Extended Stay America Hotel Philadelphia - Malvern - Great Valley is located at 300 N Morehall Rd # 29, Malvern, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
300 Morehall Rd., Rte. 29, Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The place has bjg rooms. But it needs to be freshened up. And just overall maintenance and taken care of
Business response:
Thank you for staying with us and for taking the time to share your concerns. Please accept our apologies for failing to meet your needs. We hope you will give us a chance to welcome you back and experience our hotel the way it should have been during your visit. Sincerely, Hotel Management
I understand that is an extended stay hotel and I understand why there was some wear and tear in the room. The thing that almost made me walk out and ask for my money back was the overwhelming bad smell of cigarette smoke in the hallways. I am from New Jersey and here you can not smoke in public places. Even so, the smell was horrible in the hallways. My wife has a very sensitive nose and I thought that there is no way we are staying here tonight. Fortunately there was no cigarette smell in the room. My review is very simila... read more
Business response:
Paul, thank you for choosing our hotel for your stay. We are glad to read you had an overall pleasant visit and liked your room. However, we aresorry for the inconvenience you experienced due to the smoke smellin the hallway area. We have strict policies where we prohibit smoking in some areasso we appreciate you bringing this to our attention so we can address it appropriately. Thank you for staying with us, and we hope to welcome you and your wife once again to our hotel. Sincerely, Hotel Management
Nice hotel, nice employees.
Business response:
Thank for the awesome feedback. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. It was a pleasure hosting you at Extended Stay America, and we look forward to serving you again soon. Sincerely, Hotel Management
relatively clean room, mini kitchen available. with full size refrigerator and ice cube trays to make normal full size ice cubes, decent size bathroom with decent size towels. comfortable bed AND LOUNGE CHAIR, ADJUSTABLE. BREAKFAST NOT THAT GOOD, SOMEWHAT MEAGER. SERVICE AT FRONT DESK FRIENDLY. EASY TO FIND LOCATION OF HOTEL OFF MAJOR HIGHWAY
Business response:
Thank you for being our guest and for recognizing our front desk staff. We are pleased to know you liked our well-equipped accommodations and had a pleasant stay with us. However, we are sorry that the breakfast offerings were not up to your likings. Your feedback has been discussed with our Brand Leaders so they have knowledge of our guests' desires regarding grab-and-go breakfast choices and assists them in determining new future offerings. Thanks again for your review, and please consider staying with us again. Sincerely... read more
Mediocre experience
Business response:
Thank you for being our guest and for review your experience. We regret to have missed the chance to provide you with a perfect stay. Please give us another chance to prove that we are committed to providing excellent guest experience. Sincerely, Hotel Management
Business response:
Phanidhar, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Convenient. Large room. Lots of room to spread out. Refrigerator and microwave make healthy living easier. Great staff.
Business response:
Thanks for choosing Extended Stay America. We are delighted to know you loved your fully equipped room and also appreciated our friendly staff. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Comfy web slinger Staff was very friendly upon arrival. Room looked exactly like website. My only issue was a huge spider made a web right at the lamppost which my pillow was near and woke up to that sight. Other than that, bed was comfy and I slept great!! The spider was another thing.
Business response:
Our thanks for reviewing your stay at Extended Stay America. We are glad you liked many aspects of your stay with us, but we are sorry for the cleanliness issues you experienced. Please know your feedback has been shared with the housekeeping team to ensure a review of our processes. We hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Just average It’s was ok a little far from the expo center. Didn’t have much of a breakfast.
Business response:
Richard, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Great Valley
How is Extended Stay America - Philadelphia - Malvern - Great Valley rated?
Extended Stay America - Philadelphia - Malvern - Great Valley has a 4.2 star rating with 844 reviews.
When is Extended Stay America - Philadelphia - Malvern - Great Valley open?
Extended Stay America - Philadelphia - Malvern - Great Valley is open now. It will close tomorrow at 12:00 a.m.