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Extended Stay America - Philadelphia - Malvern - Great Valley
- Hotels
- Malvern, PA
About this business
Extended Stay America Hotel Philadelphia - Malvern - Great Valley is located at 300 N Morehall Rd # 29, Malvern, PA. This business specializes in Hotels & Motels and Other Lodging.
Location details
300 Morehall Rd., Rte. 29, Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest at Extended Stay America. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Bob, thank you for being our guest at Extended Stay America. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating, and we hope to welcome you back on your next visit to this area. Sincerely, Hotel Management
Mixed feelings on service, but overall good I called on Friday when I saw the weather getting to the hotel was going to be questionable to let the staff know that I'd be very late. The manager, Ron, was awesome and said that he'd let the night staff know that i'd be there. Jimmy, the employee staffed when we arrived was unfortunately not so understanding and yelled at me for not calling him, despite Ron saying that he'd let him know. He was very condescending and rude. Fortunately, that's where the problems with my trip ende... read more
Business response:
Lorna, thank you for staying at Extended Stay America. We are glad to read you liked your well-appointed room and had a comfortable time here. That being said, we apologize for the poor service you experienced from one of our associates and assure you this has been addressed. We hope you will choose us again on your next visit to the area. Sincerely, Hotel Management
A Thumb Up Great pricing. The bed killed my back. WiFi, I couldn’t connect. Overall... it was great.
Business response:
Thank you for being a guest at our hotel. We are pleased to know you had a pleasant visit and that you also found us to be of a good value. However, we are sorry you found the bed in your room to be uncomfortable and regret the inconvenience it caused. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We invite you to come back and stay with us the next time you are in our area. Sincerely, Hotel Management
Wouldn’t go back Bare minimum motel type. Misleading free breakfast is what they call an “enhanced coffee bar” which is just coffee and a snack. 80s kitchen and decor but clean. Sheets full of wrinkles had a used look. Tv had less channels than a tv antennae. Internet was good tho.
Business response:
Kevin, thank you for staying at our hotel. Although you had an overall pleasant stay, we are sorry for our breakfast choices were not up to your liking and regret the inconvenience caused. Your feedback have been shared with the concerned team members to improve our product offerings. We hope you will give us another opportunity to prove this to you on your next visit. Sincerely, Hotel Management
Good stay Not a bad stay. Beds a little firm for my liking but clean and fairly close to attractions
Business response:
Thank you for being a guest at our hotel. We are pleased to know you had a pleasant visit and that our location close to various attractions of the city was convenient for your needs. However, we are sorry if any inconvenience was caused while you were here. We appreciate your business and look forward to serving you again soon! Sincerely, Hotel Management
No complaints I enjoyed my stay I will be back again soon. No complaints
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
Louis at the desk is great. He knows the whole place and can get things done.
Business response:
Luke, we appreciate the outstanding review! We are delighted to know you had an enjoyable stay. Thanks so much for acknowledging the excellent service you received from Louis. We will be sure to share your compliments with him. Thanks again from all of us at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Much better than expected! Actually, I expect some amount of noise from "semi permanent residents" in these hotels, but this place was extremely quiet and the staff was awesome.
Business response:
Wiliam, thank you for choosing to stay at Extended Stay America. We are glad to know you had a great time here and were impressed with the service provided by our courteous associates. Thanks once more for allowing us to be of service, and we look forward to having the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Malvern - Great Valley
How is Extended Stay America - Philadelphia - Malvern - Great Valley rated?
Extended Stay America - Philadelphia - Malvern - Great Valley has a 4.2 star rating with 844 reviews.
When is Extended Stay America - Philadelphia - Malvern - Great Valley open?
Extended Stay America - Philadelphia - Malvern - Great Valley is open now. It will close tomorrow at 12:00 a.m.