Extended Stay America - Philadelphia - Mt. Laurel - Crawford Place

Anonymous 

on Expedia

7 years ago

Probably the Worst Experience Ever From the very beginning this hotel was a nightmare! The room was dark and musty. There were broken shelving units, the telephone line was not connected, wifi kept cutting out. There were not enough towels or wash cloths for two people, and when asked, the front desk stated that they were out of those items. There was no remote for the room so for the first day we had to get up and down to change the channel. There weren't any kitchen supplies in the room and we had a kitchenette. One of the... read more

Elliot 

on Expedia

7 years ago

I expected amenities in my room that were not there (ie: coffee pot, at least plastic cups in the bathroom to rinse my mouth after brushing my teeth and other such items). The shower didn't work properly and in the long run it was just a place for me to sleep. I will not utilize Extended Stay America or recommend it to anyone in the future. 

Jeraud 

on Expedia

7 years ago

I will never stay there again. There were no bed sheets and the toilet wouldn’t flush. 

Elizabeth 

on Expedia

7 years ago

We walked into our room and it smelled horrible because the toilet had overflowed feces. There was no coffee pot, cups, hairdryer, shampoo, etc. Had to ask for clean towels at the front desk. They couldn't find any shampoo in the whole hotel . Breakfast was advertised, but all they had was coffee, granola bars and a few packaged muffins. Our room was never cleaned. We found out later that cleaning your room was an extra fee. The carpet was filthy. All of our white socks were black. 

Jay 

on Expedia

8 years ago

I would not recommend to anybody Worst experience ever 

Yira 

on Expedia

8 years ago

Horrible place 

Anonymous 

on Expedia

8 years ago

Bare bones, tired Great location, bad condition. Felt like I was at a rundown motel on the highway. Did not feel good about staying there. 

Anthony Garcia 

on Expedia

8 years ago

terrible custom service front desk team very rude. 

Robin 

on Expedia

8 years ago

You get what you pay for For one night it was ok. There was an odor of cigarettes. The bedding seemed clean but walls and doors were not spotless. I don't think I'd stay there again. It's outdated. It was quiet and in a safe area with a lot of other nice hotels around.