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Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
- Hotels
- Mount Laurel, NJ
About this business
Location details
500 Diemer Dr., Mount Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The Beds were super uncomfortable but you can’t complain for the price we paid. The whole floor smelt like marijuana to the point that we went home smelling like it.
Business response:
Thank you for your review. We are disappointed you were not happy with the pillows which impacted you getting a restful night's sleep. We value our guests and their recommendations, and we will share your comments with our leadership team. We are sorry for the inconvenience you experienced due to smoke. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. We value your comments and hope you will consider giving us another... read more
Always good I always stay here, every time I stay it’s a good rest.
Business response:
Joanne, thank you for your loyalty to our hotel and for coming to stay with us again. We are delighted you enjoyed your comfortable stay with us. We appreciate your feedback and hope to welcome you back soon at the Extended Stay America. Sincerely, Hotel Management
Price,location PERFECT,and customer service was very good
Business response:
Thank you for the heartwarming review of Extended Stay America. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit our area. Sincerely, Hotel Management
Enjoyed my stay I was pleased with the room. We slept comfortably. Check in was quick.
Business response:
We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites. We love to hear when a guest has had an excellent night's sleep. Our teams do a great job of caring for our suites and providing excellent services, so we are thrilled to share your kind comments with them. Thank you for giving us the opportunity to serve you, and we hope to provide you with another comfortable stay in the future. Sincerely, Hotel Management
I love the kitchen in the room and also being able to do laundry... I’m surprised extended stays aren’t booked fully year round. More people need to discover these hotels.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you loved your fully-equipped kitchenette and had a great stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
The staff was great...even when I talked to them on the phone. It was quiet, the washer and dryer is not expensive and very reasonable in the laundry room, the bathroom is clean, the refrigerator and kitchen are clean and there were no stains on the rugs. I have OCD and a germophobe, so I notice things that many others probably wouldn’t..and the one thing that bothered me really badly was a very light stain on the comforter. The staff was so wonderful that I didn’t want to bother them with that, so I just took the comforter ... read more
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're delighted to know the service provided by our excellent associates was beyond your expectations and that you were impressed with the amenities we offer. However, we regret the cleanliness issue you encountered in your room. We have discussed your feedback with our housekeeping team to be more diligent with your efforts moving forward. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
How is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place rated?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place has a 4.2 star rating with 858 reviews.
When is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place open?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place is open now. It will close tomorrow at 12:00 a.m.