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Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
- Hotels
- Mount Laurel, NJ
About this business
Location details
500 Diemer Dr., Mount Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good room You have to request cookware and dinnerware, they were almost out on both which altered my plans some.
Business response:
Thank you for your comments about your stay with us at Extended Stay America. We are pleased your experience was good on the whole, and you liked our comfortable rooms. However, we are sorry for the inconvenience you experienced due to the shortage of in-room amenities. We are reviewing this situation with our staff to ensure these items are always well stocked. Thank you again, and we hope to welcome you back the next time your travels lead you to in the future. Sincerely, Hotel Management
Good in a pinch The stay was really not bad for the price. I stayed one night. Quiet location 5 minutes away from movies and restaurants. The room is nice size. There were minor appearance issues like tears in the shower curtain and splash’s on the wall but nothing to crazy. The worst thing for me was that the latch lock was broken in our room. But it was one night so I wasn’t too worried.
Business response:
Thank you for choosing Extended Stay America during your visit. We happy glad to know our convenient location close to various places was perfect for your needs and that you loved our spacious accommodations. However, we regret the maintenance issues you encountered. Your concerns will be shared with the appropriate teams to ensure a better experience going forward. Thank you again for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management.
Toilets. Very sensitive to flush correctly. Had to change rooms. Also, second room have malfunctioning AC. Had to change rooms second time.
Business response:
Timothy, thank you for being our guest. We are sorry for the issues you had in your rooms and regret the inconvenience it caused. This is not the way we would like our guests to leave with, so your feedback has been discussed with the appropriate team members to improve our future guests’ experiences. On behalf of everyone here, we invite you and your family to revisit us for an even better experience. Sincerely, Hotel Management
The breakfast does not exist. You did not offer the minimum.
Business response:
Thank you for reviewing your experience at our hotel. Although you had an overall pleasant stay, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
How is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place rated?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place has a 4.2 star rating with 858 reviews.
When is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place open?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place is open now. It will close tomorrow at 12:00 a.m.