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Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
- Hotels
- Mount Laurel, NJ
About this business
Location details
500 Diemer Dr., Mount Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
free upgrade i made a reservation at this hotel for a single room which i have done many times before. during checkin i was informed i had been upgraded to a deluxe room. it was more than i was expecting and such a nice gesture by the hotel. best room i have ever stayed at!
Business response:
Thank you for being our guest. We are pleased to read our facility and service were up to your satisfaction and that you had an enjoyable stay. We are proud of our staff and your praises have been shared with the entire team for exceeding your expectations. Thank you again for staying at Extended Stay America, and we look forward to seeing you back soon. Sincerely, Hotel Management
Business response:
Rodney, thank you for reviewing your stay at Extended Stay America. We are pleased to read how happy you were with everything we offer. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We look forward to welcoming you back soon for another enjoyable stay. Sincerely, Hotel Management
Loved the people at the front desk! Super nice & helpful!
Business response:
Kevin, thank you for staying at Extended Stay America and for the wonderful feedback. We are thrilled to read you loved the service offered by our front desk staff and that you were satisfied with everything we offer. Thanks once more, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Always good Always a great stay
Business response:
Joanne, thank you for choosing Extended Stay America and for the feedback. We are glad to read you had a great stay and that you were benefited with everything we offer. It was a pleasure having you as our guest, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Asked for lotion because I forgot mine and the key holder said the front desk provides it, went the front desk and they said they don’t provide it regardless what key holder says Also the smoke detector in room was hanging from ceiling- it was soda bottle caps on the floor from the previous customer
Business response:
Thank you for bringing this to our attention. We take the safety and security of our guests and their property very seriously, and we will take the necessary actions to ensure this is properly addressed. Hotel Management
Business response:
Eugene, thank you for the wonderful review. We are thrilled that you enjoyed every aspect of your stay with us at Extended Stay America, and we hope to welcome you back on your next visit to this area. Sincerely, Hotel Management
A wonderful experience I enjoyed my stay. The staff go above and beyond for their guests.
Business response:
Thank you for choosing Extended Stay America for your lodging and for taking the time to share feedback. We are thrilled that you had a great stay as our team works diligently to provide high levels of service. We loved having you as our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Early morning invasion The room attendant knocked on the door at 10:30, I said hello I'm still in here. She continued to knock I walked to the do and as I approached she was putting the key in and coming in. It's a good thing the extra lock was on she would've saw me naked.
Business response:
Kenneth, thank you for being our guest at Extended Stay America and for the feedback. We are happy to read you had an enjoyable stay and that we met your expectations. However, we are sorry for the issue you experienced while here and regret the inconvenience this caused. Your comments have been shared with the respective team to improve our service and facilities moving forward. Thanks once more, and we hope to welcome you again for much better experience when in the area. Sincerely, Hotel Management
Business response:
Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
How is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place rated?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place has a 4.2 star rating with 932 reviews.
When is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place open?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place is open now. It will close tomorrow at 12:00 a.m.