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Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
- Hotels
- Mount Laurel, NJ
About this business
Location details
500 Diemer Dr., Mount Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mika's 💭 Room was very comfortable, and very clean, but my only complaint was their choice of TV , cable company, our television did not work half of our stay, because of the weather. They need to get another service provider☹
Business response:
Mika, thanks for the review. We are happy to know you liked your clean room and that you had an overall pleasant stay. However, we are sorry for the problem you had with our facility and regret the inconvenience caused. We have followed up with our engineering team to address this issue and hope you will consider returning to stay with us on your next visit to the area. Sincerely, Hotel Management
Hotel Tv signal went out due to weather microwave doesnt work but staff is nice price to high tho
Business response:
Desmond, thank you for staying with us. We are glad to know you liked the value we offer and that you had an overall pleasant stay. However, we are sorry we missed meeting some of your expectations and regret if any inconvenience caused. Thanks again, and we hope you will visit us soon for the much better experience. Sincerely, Hotel Management
Good stay. WiFi and breakfast... not really Clean, nice room, clean working laundry facility, and nice little workout room with working cardio equipment. Overall was excellent for the price. Only complaint was “free” Wi-Fi download speed is under .3 MB. You have to pay to upgrade to be able to do anything. Basically there’re is no Free wifi and it’s unacceptable in 2018 to call it free with that speed. Takes 2 minutes to load a basic page. Also Breakfast consists of coffee and dry Quaker pouches.
Business response:
Scott, thank you for sharing your experience. We are glad to know you liked your spotless room and that you found us to be a great value. However, we are sorry we missed meeting your expectation in regard to wifi and regret the inconvenience caused. Please note, our front desk is available and would have been happy to assist you if you had informed them while you were still here. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
free upgrade i made a reservation at this hotel for a single room which i have done many times before. during checkin i was informed i had been upgraded to a deluxe room. it was more than i was expecting and such a nice gesture by the hotel. best room i have ever stayed at!
Business response:
Thank you for being our guest. We are pleased to read our facility and service were up to your satisfaction and that you had an enjoyable stay. We are proud of our staff and your praises have been shared with the entire team for exceeding your expectations. Thank you again for staying at Extended Stay America, and we look forward to seeing you back soon. Sincerely, Hotel Management
Business response:
Rodney, thank you for reviewing your stay at Extended Stay America. We are pleased to read how happy you were with everything we offer. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We look forward to welcoming you back soon for another enjoyable stay. Sincerely, Hotel Management
Loved the people at the front desk! Super nice & helpful!
Business response:
Kevin, thank you for staying at Extended Stay America and for the wonderful feedback. We are thrilled to read you loved the service offered by our front desk staff and that you were satisfied with everything we offer. Thanks once more, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Always good Always a great stay
Business response:
Joanne, thank you for choosing Extended Stay America and for the feedback. We are glad to read you had a great stay and that you were benefited with everything we offer. It was a pleasure having you as our guest, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Asked for lotion because I forgot mine and the key holder said the front desk provides it, went the front desk and they said they don’t provide it regardless what key holder says Also the smoke detector in room was hanging from ceiling- it was soda bottle caps on the floor from the previous customer
Business response:
Thank you for bringing this to our attention. We take the safety and security of our guests and their property very seriously, and we will take the necessary actions to ensure this is properly addressed. Hotel Management
Business response:
Eugene, thank you for the wonderful review. We are thrilled that you enjoyed every aspect of your stay with us at Extended Stay America, and we hope to welcome you back on your next visit to this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
How is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place rated?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place has a 4.2 star rating with 858 reviews.
When is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place open?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place is open now. It will close tomorrow at 12:00 a.m.