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Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
- Hotels
- Mount Laurel, NJ
About this business
Location details
500 Diemer Dr., Mount Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A wonderful experience I enjoyed my stay. The staff go above and beyond for their guests.
Business response:
Thank you for choosing Extended Stay America for your lodging and for taking the time to share feedback. We are thrilled that you had a great stay as our team works diligently to provide high levels of service. We loved having you as our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Early morning invasion The room attendant knocked on the door at 10:30, I said hello I'm still in here. She continued to knock I walked to the do and as I approached she was putting the key in and coming in. It's a good thing the extra lock was on she would've saw me naked.
Business response:
Kenneth, thank you for being our guest at Extended Stay America and for the feedback. We are happy to read you had an enjoyable stay and that we met your expectations. However, we are sorry for the issue you experienced while here and regret the inconvenience this caused. Your comments have been shared with the respective team to improve our service and facilities moving forward. Thanks once more, and we hope to welcome you again for much better experience when in the area. Sincerely, Hotel Management
Business response:
Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Good for a night out Have stayed at this location a few times now and always have great service. Prices are reasonable and desk agents are friendly.
Business response:
Jennifer, thanks for being loyal to Extended Stay America. We are delighted to know you liked our affordable prices and were impressed with the courteous service of our associates. Thank you once more for your compliments, and we look forward to your next stay at your home away from home. Sincerely, Hotel Management
No frills is an accurate assessment Found some unsavory items on the sheets...no coffee on checkout...room was, however, clean and quiet.
Business response:
Thanks for being our guest at Extended Stay America. We are glad to read you had a comfortable stay and liked your room. Your feedback is appreciated as it will help us improve our service and facilities moving forward. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
David, thank you for being our guest at Extended Stay America. It was great to see that you were completely satisfied with your visit. We look forward to welcoming you back soon! Sincerely, Hotel Management
Basic but roomy Let me start off by saying I've never stayed in a residential style hotel before. The check in was pretty easy and the desk person was extremely friendly. When I got to my room there was a plumbing issue for which it was changed immediately. The room was spacious and comfortable. Overall good experience. Will stay again if I'm in the area.
Business response:
Thank you for your visit. We are glad to see you had an overall good stay and liked the service provided by our staff. Having said that, we are sorry for failing to meet all of your expectations. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Clean room. Love the kitchen area. Also good to have a clean bathroom. Need more towels though. And it shouldn't have smoke detector directly over the bed. That's creepy. All in all, a good stay! And easy checkout.
Business response:
Thank you for staying at Extended Stay America. We are glad to read you liked your well-appointed room along with the kitchenette and had a nice time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Curtains where hanging fro the window No keys for the door
Business response:
Grady, thank you for sharing this review. We are pleased you had an overall nice stay. However, we are sorry for the issues you had with our in-room amenities and the inconvenience it caused. Your concerns have been shared with my maintenance team to corrective actions immediately. We hope you give us another chance in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
How is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place rated?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place has a 4.2 star rating with 858 reviews.
When is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place open?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place is open now. It will close tomorrow at 12:00 a.m.