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Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
- Hotels
- Mount Laurel, NJ
About this business
Location details
500 Diemer Dr., Mount Laurel, NJ, 08054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good, Friendly service Free Internet is slow - I did not try the paid service as I used my phone to link the laptop Limited selection of TV channels
Business response:
Thank you for staying with us at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place. We are happy that you liked our friendly associates, but we are sorry if any inconvenience was caused while you were here. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, General Manager
Better Choices Available room (non-smoking) definitely smelled of cigarettes. Refrigerator didn't work. Otherwise room was fine. This is really a no-frills hotel. No newspapers and coffee only available in morning for short period. No breakfast (packaged oatmeal doesn't count) Not even tissues or a laundry bag in room.
Business response:
Robert, thank you for choosing to stay at our hotel. We are pleased to know you enjoyed your overall stay. However, I am sorry we missed meeting some of your expectations in regard to your room and regret the inconvenience it caused. I have shared your concerns with the concerned team to ensure it never happens again. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Business response:
Yira, thank you for rating your experience at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place. We are happy to see that you enjoyed your visit to our hotel. Thanks for being our guest, and we hope to have an opportunity to welcome you back soon. Sincerely, General Manager
Business response:
Sophia, thank you for rating your experience at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place. We are happy to see that you enjoyed your time with us. We appreciate your feedback and look forward to your next visit! Sincerely, General Manager
שווה את המחיר הופתענו לטובה מגודל החדר ומה שיש בו
The girl at the front desk was very nice. The check in part was amazing. The room had a funny food odor to it. The room was overall clean. The mattress isn't the most comfortable in the room. My son was sick and threw up on the bed they would not clean my room unless we stayed there for a week. I had to change the sheets myself. When I took the sheets off the bed the little mattress pad they had had a stain.
Business response:
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our staff; however, we apologize that your room had an unpleasant odor, your mattress wasn't to your liking, and our staff did not inform you of our housekeeping policy at check in. In response to your feedback, I am working with our housekeeping staff to ensure that the rooms are odor free and retraining our front desk staff to inform guests of our housekeeping policy when they arrive. We continually work to improve our hotel... read more
Extended Stay- Pacilli Pl. Extended Stay was ok - just felt a little isolated
Business response:
Thank you for sharing your comments with us Denise. We take comments like yours to better our guest's experiences. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Simple 'Grab & Go" Breakfast. Coffee, tea, hot chocolate & prepackaged individuality wrapped muffins & granola bars.
Business response:
Thank you for taking the time to share your experience. I am glad your stay at our hotel was a pleasant one. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place
How is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place rated?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place has a 4.2 star rating with 858 reviews.
When is Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place open?
Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place is open now. It will close tomorrow at 12:00 a.m.