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Extended Stay America - Philadelphia - Plymouth Meeting - West
- Hotels
- Plymouth Meeting, PA
About this business
Location details
101 Lee Drive, Plymouth Meeting, PA, 19462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was in good condition the staff was friendly but I got in early and tried to check in they would not allow me to check in until after 3 unfortunately it was a long drive for me and I was extremely tired. Next time I will request a early check in
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to know you found your accommodation well prepared and our team welcoming. However, we sincerely regret the inconvenience you experienced upon arrival after your long journey. We understand how exhausting travel can be, and apologize that we were unable to accommodate your earlier access request due to standard arrival times and availability. Your comments are appreciated and help guide our service focus. We hope you will consider staying with u... read more
Muy bueno
Cleaned neat friendly
Business response:
Dear Guest, We are glad to know you enjoyed a tidy, well-kept space and welcoming service during your stay! It’s always encouraging to hear when our team helps create a comfortable environment for our guests. Thank you for choosing Extended Stay America and for taking a moment to share your feedback. We truly appreciate it and look forward to welcoming you back for another pleasant visit soon. Sincerely, Hotel Management
room was in okay condition. bed frames looked cheap, tv stand was a little worn down. The kitchen was nice. no breakfast other than coffee and oatmeal. parking was okay
Business response:
Dear Guest, We are glad to hear that you appreciated the kitchen and found the overall room suitable for your stay. Your observations about other aspects of the accommodation is valuable, and we will use your feedback to continue enhancing the comfort and convenience we offer. We are also happy that you were able to find parking without difficulty. We hope you will consider staying with us again in the future, as we are always looking for opportunities to provide an even more enjoyable and seamless visit for our guests. Sinc... read more
The bed wasn’t what I thought it would be. The sheets didn’t fit. Before I left I asked house keeping if he could give me clean sheets and make the bed he said that he would. I came back @ 1:00 in the morning my bed wasn’t made and I didn’t have clean sheets. I had to go downstairs and get sheets and make my bed. Also I don’t like that the lights come on by themselves at a certain time. It kept waking me up when they came on. I booked @ the wrong hotel. I thought I was booking with Springhill Suites.
Business response:
Dear Guest, Thank you for sharing your feedback. We are sorry to hear that certain aspects of your stay did not align with what you had anticipated, particularly regarding the bedding and the follow-up on your request for fresh linens. We also appreciate you mentioning the lighting concern, as comfort during rest is very important. Your comments are helpful and will be taken into consideration as we continue working to enhance the overall guest experience. We are grateful you chose to stay with us and value your input. Since... read more
Frequently asked questions about Extended Stay America - Philadelphia - Plymouth Meeting - West
How is Extended Stay America - Philadelphia - Plymouth Meeting - West rated?
Extended Stay America - Philadelphia - Plymouth Meeting - West has a 3.1 star rating with 1,619 reviews.
When is Extended Stay America - Philadelphia - Plymouth Meeting - West open?
Extended Stay America - Philadelphia - Plymouth Meeting - West is open now. It will close tomorrow at 12:00 a.m.