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Welcome to Extended Stay America - Philadelphia - Plymouth Meeting - West! We are the perfect location for business travelers, students, tourists and those relocating to the Philadelphia, PA area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-476. From our location, you can easily visit local attractions such as Valley Forge National Historical Park, LEGOLAND Discovery Center Philadelphia, Plymouth Meeting Mall and the Philadelphia Museum of ... read more
101 Lee Drive, Plymouth Meeting, PA, 19462, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Not busy
Business response:
Dear Sadaria, Thank you for your review. We appreciate your feedback, and we are glad to hear that you found the property less busy during your stay. We strive to provide a relaxing atmosphere for all our guests. We look forward to welcoming you back for another comfortable stay at Extended Stay America.Sincerely,Hotel Management
They were having a bad day We booked online. The room was not ready when we arrived at about 6:30p.m. The general manager was helping out and prepared the rooms for us and other guests who were also waiting.While waiting, I witnessed one customer ask for a bath mat and he was told they had none. Another asked for a second room key and was told they had none. The excuse was the hotel was booked up . I was concerned about the cleanliness of the room and was thankful I brought sanitizing wipes.
Business response:
Dear Janet, We apologize for the delays in room readiness and any inconvenience you experienced during your check-in. We value cleanliness and will review our processes to ensure all rooms meet our high standards. We're also addressing the shortage of supplies to avoid similar situations in the future. We appreciate your understanding and are grateful for your patience. We hope to welcome you back soon for a more seamless experience.Sincerely,Hotel Management
Truly Grateful ❣️ Always a pleasant experience.Morning greetings off to a busy day to Return to delightful restful evenings!
The breakfast offering was atrocious. Instant oatmeal was provided, but no bowls. Had to mix in a paper cup. No juice or fruit. Had to ask for coffee to be made
Business response:
Dear John, We regret that our grab-and-go breakfast did not meet your expectations. Our goal is to provide convenient options, but we understand the importance of having necessary items like bowls and a well-stocked beverage selection. Your comments will be shared with our team to improve our offerings. We appreciate you bringing this to our attention and hope to provide a better experience in the future. Sincerely,Hotel Management
I loved everything except the bathroom sink that was a little clogged up but I notified a staff member Vicky when I checked out of room 310
Business response:
Dear Grace, Thank you for your feedback! We’re thrilled to hear you loved your stay overall. We sincerely apologize for the bathroom sink issue and appreciate you bringing it to our attention. Vicky will be informed of your mention, and we’ll ensure the sink is promptly addressed. Your comfort is our priority, and we look forward to providing you with an even better experience on your next visit. Thank you again, and we can’t wait to welcome you back to Extended Stay America!Sincerely,Hotel Management
Only complaint was that the room next to ours, I think a managers the tv blasted all night long, both nights
Extended Stay America - Philadelphia - Plymouth Meeting - West has a 4.3 star rating with 774 reviews.
Extended Stay America - Philadelphia - Plymouth Meeting - West is open now. It will close tomorrow at 12:00 a.m.