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Extended Stay America - Philadelphia - Plymouth Meeting - West
- Hotels
- Plymouth Meeting, PA
About this business
Location details
101 Lee Drive, Plymouth Meeting, PA, 19462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was clean and receptionists was very polite. The only thing was she gave me someone else’s room, she apologized and then gave me a new room.
Business response:
Dear Delia, Thank you for your feedback. We're pleased to hear that you found the room clean and our front desk team polite and professional. We sincerely apologize for the mix-up during check-in and appreciate your understanding as our team worked quickly to correct the error. Situations like this are not typical of our standards, and we’re taking steps to prevent similar occurrences in the future. Your patience and kind words mean a lot to us. We’re committed to providing a smooth and comfortable experience every time you ... read more
I really needed a place to stay in an emergency and I found this place … the Property was clean, room walls could have been more “quieter “ but overall my stay was peaceful and safe especially for what I was going through
Great space and friendly staff!
Business response:
Dear Carlos, Thank you for your kind feedback and for choosing to stay with us! We’re delighted to hear that you enjoyed the spacious accommodations and that our friendly staff helped make your stay a pleasant one. Our team works hard to create a welcoming and comfortable environment for all our guests, and your comments truly mean a lot to us. It’s always rewarding to know we met your expectations. We look forward to hosting you again and providing another enjoyable experience at Extended Stay America on your next visit. Si... read more
N/a
Very Comfortable very clean and spaces
Business response:
Dear chaleah, Thank you for your wonderful review and for taking the time to share your experience at Extended Stay America. We’re thrilled to hear that you found your stay very comfortable, clean, and spacious. Our team works diligently to maintain a welcoming and well-kept environment, and your kind words are truly appreciated. Guest satisfaction is our top priority, and it’s rewarding to know that we met your expectations. Your feedback encourages us to continue delivering the highest level of service and care. We look fo... read more
The only thing I didn’t like is breakfast is not granolas bars and coffee. Waking up at early to eat that is not right. For the price it should have been hot breakfast( eggs waffles etc.) Fix that and you would be a great hotel
Business response:
Dear Nelson, Thank you for sharing your thoughts with us. We are glad to know you had an overall positive experience, and we appreciate your kind words. We understand your disappointment regarding the breakfast offering, and we’re sorry it didn’t meet your expectations. As an extended stay property, our breakfast is designed to be simple and convenient, though we recognize the value of a more substantial option. Your feedback is important and will be shared with the appropriate team as we continue to explore ways to enhance ... read more
Nice
The room was sparse. No soap or toiletries. One draw in the room would not stay shut. Just an overall poor experience
Business response:
Dear Aribelle, Thank you for taking the time to share your insight. We're genuinely sorry to learn that your visit did not meet your expectations. The absence of essential amenities and maintenance concerns you mentioned are not reflective of the experience we strive to provide. Since our suites are designed for guests staying multiple nights and desiring home-like living, these guests often bring their own bath amenities, such as hairdryers and toiletries. However, these items are available and complimentary at the front de... read more
Frequently asked questions about Extended Stay America - Philadelphia - Plymouth Meeting - West
How is Extended Stay America - Philadelphia - Plymouth Meeting - West rated?
Extended Stay America - Philadelphia - Plymouth Meeting - West has a 3.1 star rating with 1,520 reviews.
When is Extended Stay America - Philadelphia - Plymouth Meeting - West open?
Extended Stay America - Philadelphia - Plymouth Meeting - West is open now. It will close tomorrow at 12:00 a.m.