Extended Stay America - Phoenix - Airport

Maria Victoria 

on Expedia

a year ago

There’s an opportunity to train Front desk staff proper customer service greetings vs being preoccupied with their cell phone. Didn’t help that your hit with a musty old smell odor Walking down the corridor. entering the room didn’t make it any better as the room decor was dated with dark brown rugs and curtains.. elevators were broke. Carrying luggage to the rooms was an inconvenience. I did not have a great My first impression. I’m not certain if I’ll stay at an Extended stay for business again. 

Shea 

on Expedia

a year ago

Ok-ok. Just average. They should offer access to drinking water on this property, there was none. 

Anonymous 

on Expedia

a year ago

Mediocre it eas fine for cheap overnight. Hotel looked in ned of facelift. breakfast was a joke. shower frippef all night 

Gilda 

on Expedia

a year ago

The place is what it is for the price. But the staff is super nice and really just made the stay for me. The facility needs some updates for sure though. 

Kevin 

on Expedia

a year ago

NOT GOOD AND WHAT A PAIN when I checked in it was relatively easy, when I got to the room, found the sleeping area normal, the recliner had 2 broken arms (Did not use it). The bathroom was so small that when you stand in front of the sink the door could in no way close. NOT GOOD AND WHAT A PAIN. The area is very busy with traffic, right next to an on ramp. Would I stay here again NO.