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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Non smoking room but it smelled like dogs and cigarettes
Business response:
Angel, thank you for being our guest and for taking the time to post a review. We are glad you were pleased with most aspects of your stay but, we are sorry for the cleanliness issues you encountered. We will share your comments with our team and will make sure we are more diligent going forward. We hope you will choose us again and allow us the opportunity to provide you with a better experience. Sincerely, Hotel Management
Business response:
Courtney, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Not much to say Phoenix is off what it is the motel is what it is so don't worry about staying there you'll have a good time
Business response:
Thank you for being our guest at Extended Stay America and for reviewing your stay. We are we were able to exceed your expectations and that you enjoyed your time with us. Thank you again for recommending us to future guests, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Better than Motel 6 just barely. Great location near freeway and points of interest. Carpets inside the room and outer hallways were very dirty. Coffee maker provided on request though the necessary or correct items to make coffee were not provided. The coffee maker was compact but the filters and coffee packet were for a full size machine. For the price i expected more in terms of cleanliness and basic amenities. On the upside the staff was pleasant and helpfull.
Business response:
Ricardo, thank you for evaluating your stay at our hotel. Although you liked our convenient location and courteous associates, we apologize for the cleanliness issue and the disappointment with the amenities. We will discuss your comments with the appropriate individuals in an effort to enhance our guest experiences. We hope you will consider allowing us another opportunity to serve you in the future. Sincerely, Hotel Management
Was pretty good for the price clean and location
Business response:
James, thank you for the generous review of Extended Stay America. We are glad you found us to be a good value and that you loved our location. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for your five-star rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Business response:
Gassan, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Overall, a pleasant stay. Would stay again. Overall pleasant atmosphere and experience. The room was clean and generally well maintained, although the bathroom sink had a very slow drain. I made extensive use of the kitchen facilities. I really appreciated the full size refrigerator. Pots, pans, utensils, plates and cutlery had to be requested from the front desk, but the desk clerk brought everything up to my room in a timely manner. A two element range and microwave were provided but not an oven. Also, the hotel was locate... read more
Business response:
Geoffrey, we appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is great to hear you enjoyed your comfortable suite and fully equipped kitchen, along with the service of our team. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts and we will be sure to share your comments with them. Also, we are glad you liked our on-site amenities. Thank you once more for your feedback, and we look forward to seeing you ... read more
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 3.3 star rating with 2,946 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.