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Extended Stay America - Phoenix - Airport
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3421 E. Elwood St., Phoenix, AZ, 85040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to airport, quiet, a solid two-star value, staff very nice, didn't have any issues or problems
Business response:
Thank you for being our guest. We're glad to know you were pleased with the service you received from our associates and that our proximity to the airport was convenient for you. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Check in was easy. Room was clean, but carpet was stained. Dresser had a broken drawer and there was an area where the veneer was missing. Bathroom was very small. Maid service was scheduled, but didn't show. Had to get fresh towels from front desk.. Breakfast was just muffins and granola bars. Staff was helpful. Grounds were kept up. Easy access to interstate.
Business response:
Thanks for being our guest at Extended Stay America. We are glad to read you had an overall pleasant visit and liked the cleanliness of your room. We value your feedback as it will help us improve our service and facilities moving forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
It was good and service was great.
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Good stay Clean and comfort no frills but was a nice one night stay for the price.
Business response:
Jeannine, thanks for choosing Extended Stay America for your overnight stay. We are glad to read you had a comfortable visit and liked the value we offer. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Business response:
Yuki, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We were disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
I know i was in a smoking room, but i did not like the fact I got bombarded with cigarette smoke as soon as I opened the door.
Business response:
Thanks for being our guest. We regret for the smoke issue you experienced in your room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Your overall rating suggests you had an otherwise great stay, we hope you will choose Extended Stay America again in near future. Sincerely, Hotel Management
Business response:
Alice, thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Airport
How is Extended Stay America - Phoenix - Airport rated?
Extended Stay America - Phoenix - Airport has a 4.3 star rating with 1,732 reviews.
When is Extended Stay America - Phoenix - Airport open?
Extended Stay America - Phoenix - Airport is open now. It will close tomorrow at 12:00 a.m.